Job Overview

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Employment Type

Hourly
Part-time
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k plan
Free games
Employee Discounts
Flexible Schedule

Job Description

Dave & Buster's is a unique entertainment venue combining dining, arcade games, and sports viewing to create an exciting and vibrant atmosphere for guests of all ages. Known for its lively environment and fun-filled experiences, Dave & Buster's is a nationwide chain that offers a great place to celebrate special occasions, hang out with friends, or enjoy a night out with the family. The company prides itself on delivering an entertaining and enjoyable experience unlike any other in the hospitality industry. They are committed to employee satisfaction and offer flexible schedules, making it a perfect job for students or individuals... Show More

Job Requirements

  • Must be at least 18 years of age
  • Must be able to work days, nights and or weekends as required
  • Must be able to work in a noisy, fast paced environment with distracting conditions
  • Must be able to read and write handwritten notes
  • Must be able to lift and carry up to 30 pounds
  • Must be able to move about facility and stand for long periods of time
  • Must be able to walk or stand 100 percent of shift
  • Must be able to frequently reach, bend and stoop
  • Must comply with sanitation procedures and safety regulations

Job Qualifications

  • Must be at least 18 years of age
  • Must demonstrate ability to operate Micros point of sale system
  • Must be skilled in effectively communicating with guests
  • Must be able to read and communicate in English
  • Previous experience in food service or hospitality preferred but not required
  • Ability to work in a fast-paced environment
  • Ability to stand and walk for extended periods
  • Ability to work flexible hours including nights, weekends and holidays

Job Duties

  • Deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
  • Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance and take prompt corrective action where necessary or suggest alternative courses of action
  • Create a warm, fun atmosphere for guests and team members
  • Adhere to company sanitation procedures
  • Maintain responsibility for personal bank and ensure all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change and maintaining adequate cash and coin for making change
  • Follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
  • Assess guest demeanor and identify when behavior should be called to the attention of a manager
  • Greet newly seated guests in a friendly and timely manner
  • Accurately take guests food and drink orders
  • Maintain a thorough understanding of all menu items and answer questions regarding food and drink items and their preparation
  • Enter orders into Micros quickly and in proper sequence, using appropriate modifications and charges
  • Ensure food is properly garnished and deliver trays to designated table server's own section, as well as other sections in the restaurant, as needed
  • Work quickly and efficiently adhering to full hands in, full hands out philosophy
  • Assist in party set up and breakdown, bussing and resetting tables as needed
  • Assist other team members as needed or as business dictates
  • Responsible for all sales on personal Micros keys and completing station side work at the beginning and end of their shift
  • Participate in all incentives and contests, driving sales and promoting the brand
  • Follow portion guidelines to ensure cost control while maximizing the guest experience
  • Ensure ongoing guest satisfaction by checking back after delivery of food, maintaining drink levels, removing clutter, pre-bussing as necessary, and responding to guest needs in a timely manner
  • Keep station clean and set up and take down station tables appropriately
  • Maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency effectiveness
  • Must be skilled in effectively communicating with guests in order to generate enthusiasm about the Dave & Buster's experience
  • Must demonstrate ability to operate Micros, make changes, accurately conduct credit card transactions, and account of all monies at the end of each shift
  • Listen to hear guests orders and needs, and then communicate with guests verbally and with other team members verbally via Micros system
  • Dressed in proper dress code requirements, looking neat, clean and professional at all times
  • Must be at least 18 years of age

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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