
Job Overview
Compensation
Type:
Hourly
Rate:
Range $10.00 - $16.00
Benefits
50% dining privilege
fast-paced fun environment
Open-door communication
Ability to advance your career
health benefits
Job Description
Miller's Ale House is a popular chain of casual dining restaurants known for serving a wide variety of delicious food and drinks in a lively, welcoming atmosphere. With a focus on delivering excellent customer service and a fun dining experience, this company prioritizes teamwork and a positive work environment for their employees. Miller's Ale House restaurants are designed to offer guests not only amazing food but also a place where they can unwind, enjoy time with friends and family, and create memorable experiences. As a respected name in the restaurant industry, Miller's Ale House values integrity, a commitment to quality,... Show More
Job Requirements
- Minimum age of 18 unless otherwise dictated by state law
- Arrives to work on time and in full uniform
- Ability to stand for extended periods
- Ability to bend, squat, and lift up to 20 lbs for short distances
- Adherence to safety and sanitation protocols
- Ability to handle cash accurately
- Positive attitude and strong work ethic
- Ability to communicate effectively with guests and team members
Job Qualifications
- Strong communication skills
- Ability to multitask and work in a fast-paced environment
- Basic reading and handwriting skills
- Ability to operate restaurant point-of-sale software
- Ability to work alone and as part of a team
- Experience in customer service or food service preferred
- Knowledge of food allergy issues a plus
Job Duties
- Arrives to work on time as scheduled in full uniform
- Greets guests in a warm and friendly manner while acknowledging all guests within five feet
- Follows the steps of service as defined in Miller's Ale House training materials
- Provides the highest level of service by adhering to all Miller's Ale House service standards, creating 'Ale House Raving Fans'
- Serves alcoholic beverages in accordance with company standards and state alcohol service requirements
- Works directly with other team members to ensure all guests' needs are fulfilled in a timely manner
- Ensures menu knowledge to address guests' questions, including food allergy issues
- Ensures proper food handling and sanitation of work areas
- Maintains neat and organized server stations and front-of-house work areas including sweeping and mopping as needed
- Notifies management immediately of any potential issue with guests, team members, and/or long ticket times
- Works 'To Go' station when assigned by management
- Supports other front-of-house functions as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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