Company Logo or Photo

Dave & Buster's, Inc.

Server

Job Overview

briefcase

Employment Type

Hourly
Part-time
clock

Compensation

Type:
Hourly
Rate:
Range $10.00 - $17.00
clock

Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
diamond

Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k plan
Free games
Flexible Schedule
Employee Discounts

Job Description

Dave & Buster's is a unique and vibrant entertainment company combining dining with an extensive arcade and gaming experience. Known for its lively atmosphere and excellent customer service, Dave & Buster's offers a place where friends and families can gather to enjoy delicious food, refreshing drinks, and endless fun with interactive games and events. This company operates a chain of restaurants and entertainment venues across the United States, catering to diverse groups looking to celebrate special moments or just have a great time. Dave & Buster's is distinguished by its commitment to creating an inviting and exciting environment that keeps... Show More

Job Requirements

  • Must be at least 18 years of age
  • must be able to work days, nights and/or weekends as required
  • must be able to work in noisy, fast-paced environment with distracting conditions
  • must be able to read and write handwritten notes
  • must be able to lift and carry up to 30 pounds
  • must be able to move about facility and stand for long periods of time
  • must be able to walk or stand 100% of shift
  • must be able to reach, bend and stoop frequently

Job Qualifications

  • High school diploma or equivalent
  • prior experience in food service or hospitality preferred
  • basic math skills for handling cash transactions
  • ability to communicate clearly and effectively with guests and team members
  • familiarity with point-of-sale systems advantageous
  • ability to work in a fast-paced environment
  • strong interpersonal and customer service skills
  • capability to follow company policies and procedures

Job Duties

  • Deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
  • keep immediate supervisor promptly and fully informed of all problems or unusual matters
  • create a warm, fun atmosphere for guests and team members
  • adhere to company's sanitation procedures
  • maintain responsibility for personal bank and ensure all financial transactions are accurate
  • follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
  • assess guest demeanor and identify when behavior should be called to the attention of a manager
  • greet newly seated guests in a friendly and timely manner
  • accurately take guests' food and drink orders
  • maintain a thorough understanding of all menu items and answer questions regarding food and drink items and their preparation
  • enter orders into Micros quickly and in proper sequence
  • ensure food is properly garnished and delivers trays to designated table servers' sections
  • work quickly and efficiently adhering to "full hands in, full hands out" philosophy
  • assist in party set up and breakdown
  • buss and reset tables as needed
  • assist other team members as needed
  • responsible for all sales on personal Micros keys and completing station side work at the beginning and end of their shift
  • participate in all incentives and contests driving sales and promoting the brand
  • follow portion guidelines to ensure cost control while maximizing the guest experience
  • ensure ongoing guest satisfaction by checking back after delivery of food and responding to guest needs in a timely manner
  • keep station clean and set up and take down station tables appropriately
  • maintain favorable working relationships with all other team members to foster a cooperative and harmonious working climate
  • communicate effectively with guests to generate enthusiasm about the Dave & Buster's experience
  • operate Micros, make changes, accurately conduct credit card transactions, and account for all monies at the end of each shift
  • read and communicate in English
  • listen to hear guests' orders and needs and communicate verbally with guests and other team members via Micros system
  • maintain dress code standards looking neat, clean and professional at all times
  • must be at least 18 years of age

Job Qualifications

Experience

No experience required

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.