Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $10.00 - $17.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

employee discount
Gifts for milestone anniversaries
Training and Development
Flexible Schedule
Team-oriented work environment

Job Description

Cinepolis USA is a distinguished luxury cinema exhibitor renowned for providing enhanced movie-going experiences through its unique theater concepts such as "Cinepolis Luxury Cinemas" and "Movie House & Eatery." Headquartered in Dallas, Cinepolis USA operates 26 luxury and premium theaters across multiple states including California, Florida, New Jersey, Connecticut, Texas, Maryland, and Ohio with ongoing plans for expansion. As part of the worldwide recognized Cinepolis International, the most popular movie theater exhibitor globally, the company is committed to innovation, hospitality, and the art of film. Cinepolis prioritizes providing an exceptional guest experience by blending state-of-the-art movie exhibition technology with upscale... Show More

Job Requirements

  • Must be 18 years or older
  • 1+ years of full-service serving experience
  • ServSafe certification
  • Food Handler certification
  • Alcohol certification
  • Ability to work with Vista Point of Sale System and perform basic math
  • Strong interpersonal skills
  • Strong analytical and problem-solving skills
  • Organized and able to prioritize in a fast-paced environment
  • Great communication skills
  • Demonstrate integrity
  • Flexible working hours including holidays and weekends

Job Qualifications

  • Must be 18 years or older
  • 1+ years of full-service serving experience
  • ServSafe certification
  • Food Handler certification
  • Alcohol certification
  • Ability to work with Vista Point of Sale System
  • Strong interpersonal skills for interacting with employees, guests, and management
  • Strong analytical and problem-solving skills
  • Organized and able to prioritize in a fast-paced and constantly changing environment
  • Great communication skills with the ability to handle difficult and stressful situations positively
  • Demonstrate integrity and reliability
  • Flexible working hours including holidays and weekends

Job Duties

  • Be proactive with greeting all guests in the theater before they request for service
  • Answer Plex Call System on time to further assist guests
  • Embody nice and amazing service by following all In Seat Dining procedures
  • Guide guests through the menu and suggest promotions, add-ons, or upselling, demonstrating knowledge of the menu and Cinepolis offerings
  • Greet guests and say goodbye to guests whenever possible
  • Demonstrate passion, commitment, and integrity at all times by running food and beverages, bussing trays and cleaning seats, and helping other team members whenever possible
  • Ensure all food orders are inputted rapidly and accurately in point of sale system and check back with guests to ensure they have received their orders and everything they need to enjoy their meal
  • Obtain a credit card when order is placed to ensure payment and to create a smooth experience for guests with limited disruptions later into the film
  • Process all payments correctly and responsibly and returning to guests at appropriate times to limit disruptions to the films
  • Implement alcohol service and safety training, including not over-serving an intoxicated guest, and do not hesitate to ask for management intervention if necessary
  • Process daily server paperwork accurately and timely
  • Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages
  • Navigate guest complaints and assist with requests or direct them to proper resources if unable to assist
  • Assist with crowd control and seating of guests as needed
  • Cognizant of issues with movie projections-communicating with management or the projectionist when issues arise
  • Inform management of guest complaints and or maintenance requests
  • Complete all opening, mid, and closing procedures- including but not limited to side work
  • Attend and participate in trainings and meetings
  • Other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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