Server

Minneapolis, MN, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Range $26.00 - $42.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Restaurant Discounts

Employee assistance program

Paid vacation

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

Accident protection

critical illness insurance

Domestic Partner Benefits

401(k)

Job Description

Twin City Grill is a well-established American grill located on the first floor of the Mall of America, a premier shopping and entertainment destination. The restaurant is renowned across Minnesota for its warm, inviting atmosphere and a menu packed with homemade comfort foods that appeal to a wide variety of tastes. It serves as a welcoming retreat for mall visitors and locals alike who wish to savor classic dishes in a relaxing dining room away from the busy hustle and bustle around. Twin City Grill takes pride in its regional specialties, such as the Northern Lakes Walleye Fish Fry, the... Show More

Job Requirements

High school diploma or equivalent
Previous server or customer service experience preferred
Ability to work varied shifts including weekends and holidays
Ability to stand and walk for long periods
Ability to lift up to 50 pounds
Strong communication skills
Ability to multitask and work under pressure
Ability to follow health, safety and sanitation guidelines
Must be legally eligible to work in the United States

Job Qualifications

High school diploma or equivalent
Previous experience in a customer service or server role preferred
Strong communication skills
Ability to multitask in a busy environment
Knowledge of food and beverage, especially American grill cuisine, a plus
Ability to work varied hours including weekends and holidays
Proficiency with point of sale (POS) systems preferred
Ability to work effectively as part of a team
Customer-focused attitude and professional demeanor

Job Duties

Provide efficient, friendly guest service to a 3-6 table section including following all steps of service and bussing the table
Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
Available to work a variety of hours, days and shifts, including weekends
Safely and effectively transport food or beverages to a table of three in a single trip
Safely and effectively use and operate all necessary tools and equipment
Ability to effectively communicate to perform and follow job requirements in written and spoken direction
Ability to multitask calmly and effectively in a busy, stressful environment
Work in a confined, crowded space of variable noise and temperature levels
Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
Ensure the overall guest experience exceeds expectations and anticipate guests' needs
Greet guests with a warm, sincere smile
Use tact and good judgment when dealing with guest challenges and respond to guest needs with patience and courtesy
Understand and respond knowledgeably to questions about the restaurant and menu
Use sales techniques to present and encourage current promotions to guests
Follow all steps of service
Understand and follow the food allergy procedure and special orders/restrictions
Proficiency in the use and operation of all necessary tools and equipment, including the POS system and Frequent Diner, Gift Card and Credit Card terminals
Comply with all safety and sanitation guidelines and procedures
Successfully complete alcohol awareness training
Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
Get along well with others and be a team player
Other duties will be assigned as needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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