Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $26.00 - $58.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Restaurant Discounts
Employee assistance program
Paid vacation
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Accident protection
critical illness insurance
Domestic Partner Benefits
401(k)
Job Description
Em̄a is a Mediterranean and California-inspired restaurant located in Glenview, specifically on Patriot Boulevard and East Lake Avenue. It is part of the Lettuce Entertain You Restaurants group, a renowned organization operating over 100 restaurants nationally recognized for their commitment to excellent food, top-notch service, and outstanding workplace environments. Em̄a represents the culinary creativity and inspired approach of its flagship location that opened in Chicago's River North neighborhood in June 2016. Being a part of the Lettuce Entertain You group means joining a progressive company that values people, fosters creativity, passion, and offers a work culture where employees are empowered... Show More
Job Requirements
- Ability to work various shifts including weekends
- Ability to stand and walk for entire shifts
- Ability to lift and carry up to 50 pounds
- Strong communication skills
- Ability to multitask in a busy environment
- Willingness to learn and follow safety and sanitation procedures
- Ability to work in a crowded and noisy environment
- Must be at least 18 years old
- Must be legally authorized to work
Job Qualifications
- High school diploma or equivalent preferred
- Experience in a restaurant service role preferred
- Knowledge of food and wine service standards
- Strong multitasking and communication skills
- Ability to work in a fast-paced, team-oriented environment
- Attention to detail and a commitment to delivering excellent guest service
- Familiarity with POS systems and payment processing
- Ability to complete alcohol awareness training
- Willingness to work varied shifts including evenings, weekends and holidays
- Ability to meet physical demands of the position
Job Duties
- Provide efficient, friendly guest service to a 3-6 table section including but not limited to following all steps of service and bussing the table to ensure a positive guest experience
- Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
- Available to work a variety of hours, days and shifts, including weekends
- Safely and effectively transport food or beverages to a table of three in a single trip
- Safely and effectively use and operate all necessary tools and equipment
- Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
- Ability to multitask calmly and effectively in a busy, stressful environment
- Work in a confined, crowded space of variable noise and temperature levels
- Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
- Ensure the overall guest experience exceeds expectations and anticipate guests' needs
- Greet guests with a warm, sincere smile
- Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- Understand and respond knowledgeably to questions about the restaurant and menu
- Use sales techniques to present and encourage current promotions to guests
- Follow all steps of service
- Understand and follow the food allergy procedure and special orders/restrictions
- Proficiency in the use and operation of all necessary tools and equipment, including the POS system and Frequent Diner, Gift Card and Credit Card terminals
- Comply with all safety and sanitation guidelines and procedures
- Successfully complete alcohol awareness training
- Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
- Get along well with others and be a team player
- Other duties will be assigned as needed
Job Qualifications
Experience
No experience required
Job Location
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