Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Flexible Schedule
Career development opportunities

Job Description

Ruby Tuesday is a well-established American casual dining restaurant chain known for its welcoming atmosphere, quality food, and excellent customer service. With numerous locations across the United States, Ruby Tuesday has built a reputation for delivering exceptional dining experiences through a commitment to fresh ingredients, creative culinary offerings, and a friendly, hospitable environment. The company places great emphasis on a strong team-oriented culture and a guest-centric approach that ensures repeat visits by making every guest feel valued and appreciated. As a leader in the casual dining sector, Ruby Tuesday maintains high standards in food quality, ambiance, and service, continuously innovating... Show More

Job Requirements

  • Must be at least 18 years of age (some states may require 21 in order to serve alcohol)
  • high school diploma or high school equivalency preferred
  • no prior work experience required
  • ability to understand and provide friendly guest service
  • a desire to help where needed and work as part of a team
  • flexibility to work a variety of shifts including nights, weekends, and holidays
  • ability to understand and comply with proper food handling and serving techniques and with federal, state and local serving regulations
  • ability to process cash handling and credit card in compliance with policies and procedures
  • ability to operate a computer, calculator, and phone
  • attention to details with good organizational and efficient time management skills
  • consistent professional attitude and behavior with effective listening and communication skills
  • ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient

Job Qualifications

  • Must be at least 18 years of age (some states may require 21 in order to serve alcohol)
  • high school diploma or high school equivalency preferred
  • no prior work experience required
  • ability to understand and provide friendly guest service
  • a desire to help where needed and work as part of a team
  • flexibility to work a variety of shifts including nights, weekends, and holidays
  • ability to understand and comply with proper food handling and serving techniques and with federal, state and local serving regulations
  • ability to process cash handling and credit card in compliance with policies and procedures
  • ability to operate a computer, calculator, and phone
  • attention to details with good organizational and efficient time management skills
  • consistent professional attitude and behavior with effective listening and communication skills
  • ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient

Job Duties

  • Maintain a welcoming and friendly attitude while contributing to a teamwork-based work environment
  • learn the menu to explain offerings, make recommendations and suggestively sell to guests
  • provide each guest with a friendly welcome and memorable farewell to ensure a positive, memorable visit and promote repeat visits
  • follow CHARM service model to deliver a great guest experience
  • suggestively sell and let guests know about current features and promotions
  • ensure guests' order is accurately recorded and input into the MICROS in a timely manner
  • deliver food to guests within and outside of your section
  • check back with guests, provide refills and prebus throughout the guest experience
  • partner with other team members to ensure guests' needs are met
  • perform opening and closing duties as well as running side work
  • ensure the highest quality preparation and presentation of food and beverage items are delivered to guests
  • provide attentive and prompt response to guests' needs and requests throughout their entire visit
  • present an accurate guest check, accept payment, and quickly complete the transaction
  • answer the phone and assist with guest questions in a friendly, courteous manner
  • serve alcoholic beverages in accordance with the Ruby Tuesday Responsible Serving Statement Policy
  • immediately notify management of incidents involving possible excessive alcohol consumption or an impaired condition
  • process guest checks and payments in compliance with cash handling, credit card and accounting policies and procedures
  • report all tips in compliance with company policy and IRS regulations
  • maintain consistent professional and positive attitude and actions when communicating with guests and team
  • perform other responsibilities as assigned

Job Qualifications

Experience

No experience required

Job Location

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