Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $11.00 - $18.00
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Work Schedule

Day Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Visibility and wellness programs
401(k) matching
Paid Time Off
Annual performance bonus

Job Description

PENN Entertainment is a leading provider of integrated entertainment, sports content, and casino gaming experiences with a presence spanning 43 destinations across North America. The company also offers online sports betting and iCasino services through platforms such as ESPN BET™ and theScore Bet Sportsbook and Casino®. PENN Entertainment is distinguished not only by its scale and reach but also by its commitment to values like diversity, sustainability, and community engagement. Its mission extends beyond providing fun and entertainment to fostering a workplace culture that values career growth, wellness, and inclusivity.

PENN Entertainment operates in the dynamic and fast-paced entertainment an... Show More

Job Requirements

  • High school diploma or equivalent
  • minimum six months to one year of food server experience in a high-volume full-service restaurant
  • ability to stand and walk for long periods
  • ability to maintain confidentiality and professionalism
  • ability to work collaboratively and communicate effectively
  • ability to work in a fast-paced, crowded and noisy environment
  • must be able to obtain a Bossier ABO and LACT

Job Qualifications

  • High school diploma or equivalent preferred
  • minimum six months to one year of food server experience in a high-volume, full-service restaurant preferred
  • basic math and problem-solving skills
  • ability to stand and walk for long periods
  • excel independently and as part of a team
  • ability to maintain a high level of confidentiality and professionalism
  • ability to work collaboratively and communicate effectively with team members at all levels of the organization
  • ability to work at a fast pace in often crowded and noisy environment
  • must be able to obtain a Bossier ABO and LACT

Job Duties

  • Provides fast, friendly, professional and responsive customer service to restaurant guests, restaurant staff, and culinary production team
  • helps guests select food and beverages by suggesting courses, explaining the chef's specialties, identifying appropriate beverage pairings, and answering food preparation questions
  • maintains dining ambiance with an enthusiastic attitude
  • transmits orders to bar and kitchen by recording guest choices and identifying guest special dietary needs and special requests
  • maintains table setting by removing courses as completed, replenishing utensils, refilling water glasses, drink orders, and being alert to guest spills and other special needs
  • obtains revenues by totaling charges, issuing bills, accepting payments, delivering bills and payments to host, and returning change or credit card and signature slip to guest
  • maintains cleanliness of designated areas as directed in accordance with established health and safety standards
  • deep cleans restaurant equipment such as tables, chairs, booths, soda and juice dispensers, coffee machines, as scheduled or required
  • operates and maintains equipment as required in accordance with established guidelines and safety procedures

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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