Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $10.00 - $16.00
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Work Schedule

Standard Hours
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs
flexible schedules

Job Description

The role available is a Customer Service-oriented Server position within Applebee's. This position is primarily responsible for delivering superior food and beverage service to dining room guests, aligning with the brand standards set by Potomac Family Dining Group and Applebee's for timeliness, accuracy, and guest satisfaction. The Server acts as the face of the restaurant, directly interacting with guests to ensure a friendly and upbeat atmosphere. Responsibilities include greeting guests, answering questions about menu items, making suggestions regarding food and drinks, and accurately relaying orders to the kitchen using a computerized point-of-sale system. Servers are also involved in presenting guest... Show More

Job Requirements

  • 18+ years old
  • reliable transportation required
  • ability to build relationships
  • ability to be a team player
  • ability to follow manager instructions and guidance
  • ability to communicate and behave professionally at all times

Job Qualifications

  • friendly and engaging demeanor
  • prior server experience preferred
  • ServeSafe food certification a plus
  • reading, writing, basic math and verbal communication skills required
  • bi-lingual experience a plus
  • high school degree or GED preferred
  • ability to build relationships
  • ability to be a team player
  • ability to follow manager instructions and guidance
  • ability to communicate and behave professionally at all times

Job Duties

  • delivers food and drinks to guests using Applebee's team delivery
  • interacts verbally with all bar guests creating a friendly and upbeat environment
  • greet guests, answer questions, make suggestions regarding food and drinks
  • completes assigned opening and closing side work
  • presents guest checks to dining room patrons, makes correct change and/or completes any necessary credit transactions
  • relays food orders to kitchen via the point-of-sale computerized register system in a timely and accurate manner
  • serves alcohol according to all state and federal laws and regulations, as well as company and brand policies
  • participates in the clearing and resetting of the dining room tables using Applebee's team delivery
  • observes guests, responds to requests, and anticipates guests' needs
  • maintains a clean and organized work environment
  • explains and demonstrates usage of Tabletop Electronic Devices to guests
  • drives sales with suggestive selling
  • writes and repeats guests' orders to ensure order accuracy
  • accommodates any special needs of guests such as booster chairs and high chairs
  • may occasionally be scheduled to serve guests in a Host/Hostess or Carside To-Go Server capacity
  • performs general utility functions as requested by management

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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