Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $25.00
Work Schedule
Weekend Shifts
Benefits
Guest discounts
Employee assistance program
Craft Concepts Restaurant discounts
employee appreciation party
Job Description
30hop Restaurant is a vibrant and fast-growing full-service American bar and kitchen with a strong presence in the Midwest. Originating from Iowa, where it operates three thriving locations, 30hop has expanded its footprint into Nebraska, Kansas, and Missouri, aiming to surpass $30 million in combined revenue this year. Known for its unique yet approachable atmosphere, 30hop offers guests a locally curated selection of craft beers, a diverse menu designed to satisfy various tastes, and a welcoming environment dedicated to celebrating good times. The company fosters a culture of growth, opportunity, and genuine care for its employees, making it an exciting... Show More
Job Requirements
- Must be 18 years of age or older
- Prior experience as a server or in a customer service role preferred
- Ability to work in a fast-paced, high-pressure environment
- Flexibility to work evenings, weekends, and holidays
- Ability to stand for extended periods and lift trays of food or drinks
- Attention to detail and commitment to providing excellent customer service
Job Qualifications
- Must be 18 years of age or older
- Prior experience as a server or in a customer service role preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced, high-pressure environment
- Attention to detail and commitment to providing excellent customer service
- Ability to stand for extended periods and lift trays of food or drinks
- Flexibility to work evenings, weekends, and holidays
- Knowledge of food and beverage safety practices is a plus
Job Duties
- Greet and seat guests promptly, providing menus and offering a warm welcome
- Present menu items and daily specials, providing recommendations as needed
- Take accurate food and drink orders and enter them into the point-of-sale system
- Serve food and beverages to guests in a timely and courteous manner
- Anticipate guest needs and ensure a high level of service throughout their dining experience
- Handle guest inquiries and complaints with professionalism and ensure issues are resolved promptly
- Ensuring that tables, chairs, and dining areas are clean and well-organized
- Assisting with resetting tables for the next guests
- Process payments, provide accurate bills, and manage the checkout process efficiently
- Complete assigned opening and closing duties, including sidework, cleaning, and stocking
- Complying with health and safety regulations, including proper food handling, hygiene, and sanitation procedures
- Juggling the responsibilities of serving multiple tables at once, ensuring all guests are attended to without long waits
- Assisting other servers, host, bar, or kitchen staff during busy shifts to ensure smooth operations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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