Job Overview
Employment Type
Hourly
Full-time
Part-time
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Medical
Dental
Vision
Life insurance
short-term disability
long-term disability
401(k) retirement plan
Paid Time Off
Job Description
Invited is a prominent leader in the hospitality and service industry, boasting a rich history dating back to 1957. As the largest owner and operator of private clubs across the United States, Invited manages more than 130 exclusive country, city, and athletic clubs. The company’s mission centers on forging meaningful relationships and elevating the lives of their members, guests, and the extensive team of over 17,000 employees nationwide. These clubs are celebrated for their first-class amenities including championship golf courses, state-of-the-art racquet and fitness facilities, modern workspaces, handcrafted cuisine, and resort-style pools, providing luxurious and diverse experiences tailored to their... Show More
Job Requirements
- Must be able to stand walk and perform physical activities for extended periods
- ability to work in varying temperatures and environments with potential exposure to dust fumes or gases
- capable of climbing ladders squatting kneeling reaching grasping twisting bending and folding/unfolding as required
- able to lift carry push and pull up to 100 lbs occasionally
- effective communication skills including talking and hearing with sufficient visual acuity
Job Qualifications
- High school diploma or equivalent
- previous experience in food and beverage service
- current food handler and alcohol server certifications as required by state and city regulations
- completion of Invited’s F&B service training program
- excellent communication skills with ability to speak clearly and effectively
- ability to follow instructions and communicate well with team members
Job Duties
- Maintain high standards of service following the Invited F&B service training program
- provide food and beverage service to members/guests executing orders in a timely manner
- ensure complete knowledge of the à la carte menu including daily features and specials
- greet members by name and provide a warm welcome making them feel at home
- assist fellow employees ensuring a seamless member/guest experience through teamwork and attention to detail
- handle member/guest complaints with service recovery techniques ensuring prompt resolution
- complete daily assignments and side work ensuring work areas are organized clean and well-stocked
- follow club standards for cleanliness organization and safety
- support management by completing additional duties as assigned
- assist others and take on additional tasks as assigned by management
- follow all company club and department policies procedures and instructions
- maintain a high level of professionalism and commitment to excellence in interactions with members colleagues and staff
- follow safe working practices ensuring compliance with safety guidelines and encouraging others to do the same
- take initiative in personal and professional growth and maintain required certifications relevant to the role
- address and resolve challenges using resources working with regional and corporate teams to support club operations
- attend daily briefings and actively engage in required activities
- wear a clean neat uniform meeting club standards
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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