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Sensory Kitchen Operations Manager - Member's Mark

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $40,800.00 - $53,900.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k)
Paid Time Off
Parental leave
Company Discounts

Job Description

Sam's Club, a leading membership-only retail warehouse club, is dedicated to providing exceptional products and services to its members. As part of Walmart Inc., Sam's Club operates numerous clubs and employs a large, diverse workforce committed to excellence, innovation, and customer satisfaction. The company is renowned for its wide range of products, including groceries, electronics, and household goods, all offered at competitive prices. With a strong emphasis on member experience, Sam's Club continuously strives to innovate and improve its operations, ensuring its members receive quality products and value.

The Member's Mark team at Sam's Club is focused on developing pre... Show More

Job Requirements

  • Associate's degree
  • 5+ years of experience in food operations, culinary management, sensory testing, or project management
  • ability to lift up to 50 lbs
  • experience providing excellent customer service
  • strong organizational and communication skills
  • ability to multitask in a fast-paced environment
  • experience coordinating logistics, deliveries, or facility operations
  • proficiency with Microsoft Office and basic data tracking tools such as Excel and SharePoint
  • a proactive, 'here to help' attitude

Job Qualifications

  • Associate's degree
  • 5+ years of experience in food operations, culinary management, sensory testing, or project management
  • ability to lift up to 50 lbs
  • experience providing excellent customer service
  • strong organizational and communication skills
  • ability to multitask in a fast-paced environment
  • experience coordinating logistics, deliveries, or facility operations
  • proficiency with Microsoft Office and basic data tracking tools such as Excel and SharePoint
  • a proactive, 'here to help' attitude
  • Bachelor's degree preferred
  • experience in sensory science operations preferred
  • familiarity with HACCP, ServSafe, or other food safety protocols preferred

Job Duties

  • Receive deliveries from suppliers and PMDC within scheduled hours
  • track supplier and freight deliveries using the Sample Room Delivery Tracker
  • manage freight activities including receiving, unboxing, and organizing materials
  • label incoming products and maintain accurate sample identification
  • coordinate outbound sample shipments through the Mail Room with PD and PMDC collaboration
  • maintain cleanliness and organization of cooler, freezer, and ambient storage areas
  • remind PD and Merchant teams of scheduled cooler/freezer cleanouts
  • record and monitor temperatures across all storage units
  • ensure dishwashers and sinks operate properly and are stocked with soap and sanitizer
  • submit and manage facility service requests for Test Kitchen and kitchenette areas
  • coordinate with Facilities and Maintenance teams on equipment deliveries, installations, and construction projects
  • order and track basic kitchen supplies to maintain stock levels
  • keep kitchenette spaces tidy and stocked
  • serve as primary contact for supplier interactions in the Sensory Kitchen
  • provide receiving door coverage as needed including signage and staffing
  • order routine supplies such as plates, utensils, napkins, containers, and cleaning chemicals
  • manage daily operations between 7:00 a.m. and 4:00 p.m. with occasional flexibility
  • coordinate sensory testing for large equipment used in Clubs
  • perform setup tasks including unloading dishes, checking emails, assisting with labeling, and preparing for testing or IHUT sessions
  • label materials for testing as needed
  • conduct monthly reviews of supplies and chemicals to ensure stock adequacy
  • support dry, cooler, and freezer storage organization with PD teams
  • assist with live event setup and coordination

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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