Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $23.00 - $27.00
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Retirement Plan
employee pet discount
Paid Time Off
401(k)
Job Description
Overpeck Creek Animal Hospital is a reputable and AAHA accredited veterinary hospital committed to providing exceptional animal care and customer service. Located within a supportive and professional working environment, this hospital prides itself on treating every team member as a leader and vital contributor to the overall health care delivery process. The hospital fosters a culture of kindness, compassion, patience, professionalism, integrity, and agility. With a team selected not only for their veterinary knowledge but also for interpersonal skills, the hospital endeavors to create a welcoming atmosphere for pets and their owners alike. Overpeck Creek Animal Hospital ensures that each... Show More
Job Requirements
- Availability for afternoon and evening shifts, including some Saturdays
- reliable and consistent attendance
- strong communication skills
- proficiency with phone systems and scheduling software
- ability to handle multiple tasks simultaneously
- excellent customer service skills
- high school diploma or equivalent
Job Qualifications
- Previous experience in a medical or veterinary front desk, receptionist, or administrative assistant role
- basic knowledge of veterinary terminology and procedures
- comfort discussing sensitive topics (e.g., end-of-life care, financial discussions) with empathy
- ability to maintain a calm, professional, and positive demeanor
Job Duties
- Be the first point of contact: greet clients and their pets warmly, complete the sign-in process, verify and confirm appointment details, and ensure clients feel informed and reassured
- support clinical flow: escort clients to exam rooms, assist in relaying key information between clients and clinical staff
- manage client communications: handle incoming calls for appointments, care questions, prescription refills, and more, make outbound calls for appointment reminders and follow-up care
- operate with accuracy: process payments, manage invoicing, and schedule future appointments with attention to detail
- speak the language: understand and communicate clearly about common vaccines, lab tests, procedures, pet behavior, and veterinary terminology
- create a welcoming space: help maintain a clean, organized, and client-ready environment, including occasionally assisting with pet-related clean-up to ensure a pleasant experience for all visitors
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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