Senior Valet Account Manager - Birmingham. AL
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,000.00 - $75,000.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401k
Paid Time Off
Paid training
Tuition Assistance
Bonus opportunities
Military Friendly employer
Job Description
Parking Management Company (PMC) is a nationally recognized leader in hospitality-focused parking services, headquartered in Nashville, Tennessee. PMC specializes in providing tailored valet and self-parking management, shuttle services, event parking coordination, and porter/bell services across multiple industries such as hotels, resorts, healthcare facilities, and event venues. With a strong commitment to excellence and a guest-first mindset, PMC acts as an extension of the hospitality experience by delivering seamless and high-touch services to both partners and their guests. Over the years, PMC has established itself as a trusted partner to numerous premier hospitality and venue clients by promoting operational efficiency, quality... Show More
Job Requirements
- High school diploma or GED
- Minimum five years supervisory experience in parking hospitality or related customer service field
- Valid driver’s license and reliable transportation
- Clean motor vehicle record with no more than three moving violations within three years
- Ability to pass and maintain a clean background check
- Strong customer service communication and leadership skills
- Ability to analyze financial documents and operational data
- Availability to travel and work flexible hours including outdoor environments
- Physical ability to stand walk and lift moderate weights
- Willingness to use personal cell phone for work-related communication
Job Qualifications
- High school diploma or GED
- At least five years of supervisory experience in parking hospitality or customer service
- Additional training or certifications in leadership or business management preferred
- Valid driver’s license with reliable transportation
- Clean motor vehicle record with no more than three moving violations in three years
- Ability to pass and maintain a clean background check
- Strong communication and interpersonal skills
- Proven client management and problem-solving abilities
- Experience managing payroll scheduling and labor costs
- Skilled in training and developing teams across multiple sites
Job Duties
- Serve as the primary contact for each property ensuring contractual obligations are met
- Manage scheduling staffing and quality assurance for smooth daily operations
- Conduct regular site visits to identify and resolve issues and improve processes
- Monitor site-level revenue payroll and expenses to maintain budget compliance
- Recruit train and coach hourly associates setting clear performance expectations
- Provide regular updates to management through reports and timely communication
- Travel as required to oversee performance support new account launches and maintain client relationships
OysterLink is built for hospitality recruitment.
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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