Senior Tourism & Marketing Coordinator

Round Rock, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $59,269.60 - $74,256.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Life insurance

Disability insurance

Employee assistance program

Job Description

The City of Georgetown is a vibrant and dynamic community dedicated to promoting tourism and enhancing the visitor experience. The city is known for its rich history, cultural attractions, and commitment to providing exceptional service to both residents and visitors. As a growing destination, Georgetown prioritizes a welcoming atmosphere, economic development through tourism, and fostering community pride. The City’s Convention & Visitors Bureau (CVB) plays a crucial role in attracting tourists, supporting local businesses, and promoting events that showcase the unique character of Georgetown.

The Senior Tourism and Marketing Coordinator position is an exciting opportunity for a motivated profess... Show More

Job Requirements

Bachelor’s degree in communications marketing tourism or a related field
Two years of full-time administrative work experience
Supervisory experience preferred
Experience working with volunteers is a plus
Valid Class "C" Texas driver’s license or an out-of-state license with a three-year driving history
Ability to manage and coordinate marketing programs and social media
Strong communication and organizational skills
Capability to handle financial documentation accurately
Skill in customer service and visitor assistance
Comfortable working independently and under pressure
Proficiency with computer software and online marketing tools
Excellent problem-solving abilities
Knowledge of applicable laws regulations and city policies
Ability to train and develop part-time staff
Strong multitasking and time management skills

Job Qualifications

Bachelor’s degree from an accredited college or university with major coursework in communications marketing tourism or a related field
Two years of full-time work experience in an administrative capacity
Supervisory experience preferred
Experience working with volunteers is a definite plus
Knowledge of tax code 351 Hotel Occupancy Tax Revenue Usage
Knowledge of public sector practices and principles
Knowledge of city policies and procedures
Knowledge of federal state and local laws statutes and regulations related to the field of public sector contracts
Knowledge of personnel policies and procedures and city ordinances
Knowledge of modern office practices
Knowledge of city and administrative policies and procedures
Knowledge of social media platforms
Knowledge of how to design programs events etc
Skill in effective communications both orally and in writing
Skill in public speaking and presentations
Skill in multi-tasking and working under pressure to meet deadlines
Skill in working independently
Skill in social media
Skill in using computer and various software programs
Skill in reading and understanding technical instruction manuals for software and other equipment
Skill in proofreading accurately
Skill in composing text using standard business English and proper grammar
Skill in performing mathematical calculations to total petty cash fund and to make change and balance accounts
Skill in detecting grammatical errors and inconsistencies in written documents
Skill in solving problems that arrive during special events and on a daily basis in Visitor Information Center
Skill in interacting will a variety of individuals by phone and in person
Skill in directing the work of volunteers
Skill in creating a welcoming environment

Job Duties

Manages the day-to-day operations of Visitors Center including assisting visitors creating marketing and promotional materials and organizing and coordinating meetings or events
Selects supervises and develops part-time staff through counseling training and evaluating of performance
Plans organizes and manages marketing programs website information and related marketing activities for the department including utilization of online advertising
Assists with the creation of print and digital advertising and collaborates with media agencies to implement campaigns as part of the annual advertising plan
Develops plans coordinates and implements programs that showcase Georgetown as a first-class meeting and event destination
Supports the City’s Short-Term Rental program by assisting with administration monitoring and reporting and helps compile and analyze Hotel Occupancy Tax data
Assists with the coordination and processing of all CVB financial documentation and bill payments to ensure accuracy compliance and timely submission
Develops posts and responds to inquiries on social media platforms
Researches methodology activities and analysis of marketing initiatives goals and programs
Performs a full range of tasks associated with the creation and publication of departmental brochures
Develops publishes coordinates and reviews public service announcements advertisements and flyers
Assists with marketing and promoting special events through a variety of media outlets
Assists the department in the development and timely dissemination of local and regional marketing materials
Purchases markets and handles retail sale items in the gift shop portion of the visitor center as well as timely ordering and pricing of merchandise
Oversees the sales of the visitors center gift shop collects payment balances cash drawer and makes daily deposits
Monitors collects and reports on trends and web traffic statistics
Develops and maintains a current inventory of promotional brochures and tracks and orders collateral materials as needed
Acquires knowledge regarding Georgetown’s history visitor attractions hotels restaurants and is familiar with all collateral material and merchandise in the visitor center
Assists in maintaining CVB general phone line voice mail and information on event listings
Compiles and distributes monthly visitor center statistics and compiles reports
Organizes and oversees volunteers to prepare promotional items such as goodie bags for visiting groups and organizations
Maintains contact information and working relationships with speakers entertainers team building coordinators off-site venues and other pertinent information needed to successfully service meetings and events
Develops ways to evaluate and disseminate the economic impact of conferences meetings and tournaments on local businesses
Assists with department special events and activities as needed
Assists with public awareness and educational programs on services and functions of the CVB
Performs other duties as assigned

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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