Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $23.00 - $25.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
weekly pay
Employee assistance program
Training and development opportunities
Employee Discounts
Flexible work schedules
Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
paid vacation days
Paid holidays
Paid parental bonding leave
Tuition Reimbursement
Professional certification reimbursement
Job Description
Delaware North Sportservice is a renowned hospitality and food service company known for delivering exceptional guest experiences across various venues and events. Currently, they are seeking a full-time Senior Suites Supervisor to join their team at EverBank Stadium in Jacksonville, Florida. EverBank Stadium, home to the NFL's Jacksonville Jaguars, is a premier 67,164-seat venue offering a dynamic and exciting work environment for sports and hospitality professionals. Delaware North has managed concessions and premium dining at EverBank Stadium since 2016, earning a reputation for creative food and beverage offerings that celebrate the local sports culture, including unique items like teal-colored buns... Show More
Job Requirements
- A minimum of 2 years of supervisory experience in a front-of-house restaurant or food service position in a high-volume environment
- A minimum of 2 years of operations experience in a sporting facility hotel and convention space or high-volume restaurant
- Previous experience with a point-of-sale (POS) system required
- Ability to lift up to 40 pounds
- Ability to stand and walk for the entire length of the shift including walking up and down stairs and lifting as needed
Job Qualifications
- A minimum of 2 years of supervisory experience in a front-of-house restaurant or food service position in a high-volume environment
- A minimum of 2 years of operations experience in a sporting facility hotel and convention space or high-volume restaurant
- Previous experience with a point-of-sale (POS) system required
- Excellent guest service skills
- Strong time management and organizational skills ability to direct the work activities of several associates simultaneously and plan ahead
- Ability to work accurately efficiently and courteously in a high-pressure environment
- Good leadership and training skills ability to teach others as well as delegate tasks
- Basic math skills ability to accurately account for cash and inventory
- No college degree required
Job Duties
- Supervises and coordinates team members including training on company and departmental standards and provides constructive feedback as needed
- Analyzes and resolves problems with team members guests and the operation with the assistance of the Suites Manager
- Learns and is comfortable with all food and beverage menu items to effectively complete financial transactions and answer guests questions
- Maintains clean organized stocked and safe areas Immediately reports any low inventory and safety and maintenance issues to the Suites Manager
- Completes and assists staff with opening and closing duties as outlined according to departmental standards
- Perform other duties as assigned
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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