Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $85,000.00 - $95,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid vacation
401k plan
Job Description
Legends Global is a premier partner to some of the world’s greatest live events, venues, and brands. Founded with the goal of delivering a fully integrated solution of premium services, Legends Global supports its partners with a comprehensive, white-label approach that emphasizes customer experience and operational excellence. With a network that encompasses 450 venues worldwide, Legends Global manages an impressive portfolio hosting 20,000 events annually, attracting 165 million guests who seek extraordinary entertainment and hospitality experiences. The company’s expertise spans multiple domains including feasibility and consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and event content and booking. This... Show More
Job Requirements
- Bachelor's degree
- 3-5 years of relevant management experience in food-service industry
- excellent written and verbal communication skills
- ability to multi-task and prioritize
- commitment to delivering high customer service
- customer service oriented
- flexible to work extended hours including nights, weekends and holidays
- ability to work in a team environment
- knowledge of accounting policies and POS systems
- proficiency in Microsoft Word, Excel and PowerPoint
Job Qualifications
- Bachelor's degree
- 3-5 years management experience in contract food-service industry preferably in premium services, catering or concessions for sports and entertainment venues
- Excellent written and verbal communication skills
- Ability to multi-task and prioritize in a deadline-oriented environment
- Strong leadership and management skills
- Commitment to high customer and client service
- Customer service oriented with interaction skills across management levels
- Flexibility to work extended hours including nights, weekends, and holidays
- Ability to work in a team environment
- Knowledge of accounting policies and procedures
- Proficiency in Microsoft Word, Excel, and PowerPoint
Job Duties
- Direct, implement and maintain a guest service and management philosophy
- Develop and maintain premium menus including delivery, presentation, and standards
- Work with front office, ownership, visiting teams and league executives
- Build and maintain strong relationships with premium suite holders and individual game rentals
- Coordinate menus, develop wine lists, handle guest relations and monitor quality assurance
- Conduct meetings to update staff on daily goals and objectives
- Provide efficient service and maintain positive customer and client relations through effective communication and financial practices
- Develop strategies to maximize revenue from premium suite sales including upselling and promotions
- Collect and analyze feedback from suite holders and guests for continuous improvement
- Maintain labor and operating costs within budget
- Assist in preparation of annual fiscal budget and business plan
- Oversee departmental reports
- Ensure equipment is operational and regularly cleaned
- Maintain staff hiring and promotions per company standards
- Perform other related duties as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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