Mattress Firm, Inc. logo

Mattress Firm, Inc.

Senior Store Sales Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $93,000.00 - $106,000.00
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Work Schedule

Standard Hours
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Benefits

Career growth opportunities
401(k) with employer matching
Mental Health Resources
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee Discounts
Paid on-demand
competitive pay

Job Description

Mattress Firm is a premier mattress retailer dedicated to helping people sleep better and live healthier lives by providing a wide range of quality sleep products and exceptional customer service. Established as a leader in the mattress retail industry, Mattress Firm has grown to operate numerous stores across the United States, offering customers an extensive selection of mattresses, pillows, and sleep accessories tailored to their individual needs. The company's commitment to improving sleep wellness is evident in its personalized in-store shopping experience, highly knowledgeable staff, and continued innovation in sleep technology. Mattress Firm's work culture promotes growth, teamwork, and a... Show More

Job Requirements

  • High school diploma or equivalent
  • minimum of 3 years retail management experience
  • legal authorization to work in the United States without sponsorship
  • ability to lift or move 50+ pounds
  • excellent communication skills
  • ability to work in a fast-paced retail environment
  • strong organizational and multitasking abilities
  • willingness to participate in ongoing training and development

Job Qualifications

  • Proven retail management experience
  • strong leadership and team coaching skills
  • excellent communication and interpersonal abilities
  • prior experience in sales-driven environments
  • knowledge of merchandising and operational standards
  • ability to manage multiple store units
  • experience with workforce management tools
  • capability to develop and implement sales strategies
  • commitment to customer service excellence
  • proficiency in planning and executing marketing initiatives
  • physical ability to lift or move 50+ pounds

Job Duties

  • Drive individual and team sales performance and KPIs
  • train and coach store employees in sales, product knowledge and operating activities, providing constructive feedback
  • conduct annual performance reviews and create Individual Development Plans
  • create an environment where customers are always at the center with an exceptional experience
  • communicate professionally and regularly with field employees including Distribution Center, District Manager, and Regional VP to address concerns and questions
  • assist in multi-store staffing, interviewing, and hiring qualified candidates
  • continue to develop skills, competencies, and product knowledge through assigned coursework and company-led training
  • conduct workforce management activities such as store staffing schedule and reconciling punches, utilizing Operations team support and tools
  • achieve or exceed individual store financial targets through effective execution and customer service
  • ensure store execution of product merchandising, marketing, and POP standards
  • ensure compliance with company policies, appearance and functionality standards, and state regulations
  • partner with marketing to plan, implement and monitor assigned store's social media strategy to impact brand awareness and increase sales
  • lift or move 50+ pounds

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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