Mattress Firm, Inc. logo

Mattress Firm, Inc.

Senior Store Sales Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $93,000.00 - $106,000.00
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Work Schedule

Standard Hours
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Benefits

career growth
401(k) with employer matching
Mental Health Resources
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee Discounts
on-demand pay

Job Description

Mattress Firm is a leading specialty retailer in the mattress industry dedicated to helping people sleep better and live well. With a strong presence across multiple locations, Mattress Firm is known for its wide range of high-quality sleep products and accessories that cater to diverse customer needs. As a company, Mattress Firm places a heavy emphasis on customer satisfaction, expert product knowledge, and an engaging retail experience. The organization prides itself on its commitment to employee growth, fostering a supportive and inclusive workplace, and offering competitive pay and benefits that make it a preferred employer in retail.

The Senior ... Show More

Job Requirements

  • Legal authorization to work in the United States without sponsorship
  • Ability to lift or move 50+ pounds
  • Availability to support stores in Tualatin, OR and other locations as needed
  • Experience in retail sales and store management
  • High school diploma or equivalent required
  • Willingness to undergo background checks and drug screening as required
  • Strong organizational and multitasking skills
  • Ability to work flexible hours including weekends and holidays

Job Qualifications

  • Proven experience in retail management or multi-unit store management
  • Strong leadership and coaching skills
  • Excellent communication and interpersonal skills
  • Ability to manage and drive sales performance
  • Experience in workforce management including scheduling and staffing
  • Knowledge of merchandising, marketing, and store operations
  • Ability to work collaboratively with cross-functional teams
  • Commitment to providing exceptional customer service
  • Willingness to support stores across multiple locations
  • Proficient in using company systems and tools for operations

Job Duties

  • Drive individual and team sales performance and KPIs
  • Train and coach store employees in sales, product knowledge and operating activities, providing constructive feedback
  • Create an environment where customers are always at the center and have an exceptional experience
  • Communicate professionally and regularly with field employees to address immediate concerns and questions
  • Assist in multi-store staffing, interviewing, and hiring qualified candidates
  • Continue to develop skills, competencies, product knowledge through assigned coursework and training
  • Conduct workforce management activities such as store staffing schedules and reconciling punches
  • Achieve or exceed individual store financial targets through effective execution and customer service
  • Ensure store execution of product merchandising, marketing, and point-of-purchase standards
  • Ensure company policies and state regulations are followed
  • Partner with marketing to plan and implement social media strategies to increase brand awareness
  • Lift or move 50+ pounds

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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