Senior Sous Chef

Haltom City, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Job Description

Trail Drive Management Corporation (TDMC) operates Dickies Arena, a state-of-the-art, 14,000-seat multipurpose venue located in Fort Worth, Texas, adjacent to the Will Rogers Memorial Center campus. Dickies Arena is owned by the City of Fort Worth and managed by TDMC, a not-for-profit organization. This arena has quickly become a premier location for concerts, sporting events, family entertainment, and hosts the Fort Worth Stock Show rodeo performances. As a major hub for entertainment and events in the region, Dickies Arena is committed to delivering high-quality service experiences to its guests and event organizers.

The role of Senior Sous Chef at ... Show More

Job Requirements

Degree or similar certification in Culinary Arts preferred
minimum 5 years of culinary leadership experience
at least 2 years as a Sous Chef preferred
experience in high volume, complex food service settings
experience in sports and/or entertainment venues preferred
strong knowledge of food quality, sanitation and cost controls
proven leadership of large teams
ability to manage multiple priorities in fast-paced environments
proficiency with MS Office and workforce management systems
excellent communication skills
ability to work extended shifts including nights, weekends and holidays
physical ability to perform tasks requiring standing, walking, lifting up to 50 pounds
ability to work in fluctuating temperatures
English proficiency
ability to taste and evaluate food and beverage products
customer service orientation
flexibility and self-motivation

Job Qualifications

Comprehensive knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation
Demonstrate ability to complete projects in a reliable, productive and expedient manner while adhering to strict deadlines
Keyboarding skills and computer proficiency with software knowledge including MS Office
Excellent verbal and written communication skills
Ability to problem solve and prioritize multiple tasks in a fast-paced, high-energy environment
Ability to work independently and in a team environment
Self-motivated with strong client and vendor relations and staff management skills
previous experience with vendor and product selection
Able to communicate effectively with management team, guests and team members
Superior internal and external customer service experience
Must be able to work extended shifts of 10 hours or more as business dictates
Must be flexible with schedule and able to work different shifts
Ability to work nights, weekends and holidays
Must be able to work in fluctuating temperatures
English reading, writing, comprehension, math and computer skills required
Ability to taste and evaluate food and beverage products
Must be able to reach, lift, stoop, bend and perform extensive standing and walking (including stairs) throughout shift
Ability to use hands in using office equipment, including the computer system
Ability to express or exchange ideas by means of the spoken word
Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly
Ability to receive detailed information through oral communication, and to make the discriminations in sound
Ability to talk and hear to conduct phone and radio correspondence
The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures
transcribing
viewing a computer terminal
extensive reading
determine the accuracy, neatness, and thoroughness of the work assigned
visual inspection involving small errors and/or operation of machines (including inspection)
using measurement devices
and/or assembly parts at distances close to the eyes
INTELLECTUAL/SOCIAL, PHYSICAL DEMANDS AND WORK ENVIRONMENT: The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
While performing duties of this job, the employee is frequently required to multi-task under time limits and with moderate to high pressure situations
Position requires constant attention to details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time
This position also requires frequent use of interpersonal skills with internal and external clients
This position requires employee to frequently work both independently or as part of a team
Position also requires being able to recognize and resolve conflicts, by being able to openly communicate with clients

Job Duties

Reports to: EXECUTIVE CHEF
Supervisory responsibility: Exercises general supervision over culinary managers, supervisors, full time & part time administrative and operations-based team members
A Senior Sous Chef will assist in overseeing the staffing of all culinary team members in their respective areas of direct accountability
Concessions/Commissary, Club/Restaurants & Catering or Suite and Loge Boxes, along with menu development & event-based planning for all Food & Beverage outlets
Each Senior Sous Chef will work closely with all Culinary, Purchasing and front of house leadership counterparts to ensure quality selections are executed and served impeccably on an event by event basis with consideration to the anticipated guest demographic
This position is also responsible for ensuring that exceptional hospitality is received throughout the operation by our external, as well as, our internal guests, that all alcoholic beverages are served safely, and that food quality and sanitation standards are always maintained
They will be responsible for the establishment and achievement of financial targets including, but not limited to labor and food cost
This position reports to the Executive Chef
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties
Partner with Dickies Arena & Food and Beverage department leadership to ensure a successful arena opening and establishment of the F&B operation
Assist with the establishment and enforcement of Dickies Arena policies
Work closely with other team members and other departments to ensure department specific procedures, tasks and goals are met, consistent and effective communication occurs, efficient operational performance and a positive reputation of venue within the market/ industry is maintained
Support the concept development and overall operating plan establishment for all food and beverage areas with specific focus on culinary elements
Assist in driving menu and recipe development throughout the venue
Responsible for ensuring exceptional and consistent food quality in presentation and production
Follow and enforce policies associated with the safe service of all alcoholic beverages
Assist in the hiring, training, staffing and scheduling of culinary team members
Ensure all culinary team members have the tools necessary to complete their jobs
Ensure consistent execution of all menus and recipes, training and accountability of the culinary team in execution
Engage with venue guests, as well as, team members to ensure exceptional hospitality is always received
Build and maintain strong relationships with venue staff, sponsors, clients, guests, subcontractors, etc
Responsible for enforcing, executing and maintaining all safety, security and sanitation standards throughout the venue
Regularly obtain feedback from clients and guests to improve operations
Respond and assist in any departmental guest service issues deriving from and/or relating to culinary elements
Conduct routine staff meetings to discuss procedures, problems, policy changes, daily & event activity and any other department specific items
Oversee and support the mentorship and development of culinary supervisors and team members on a daily basis
Ensure that daily walkthroughs are being conducted throughout the venue with consideration to sanitation, safety, inventory levels, etc
Thoroughly and accurately use all selected systems (Purchasing, Point-of-sale, Work Force Management and more)
Assist with ensuring achievement of all financial goals within each given department are met, i.e
Concessions, Suites, Catering & Clubs
Conduct and oversee the ordering and inventory management aspects of the Culinary department in each of their given areas of responsibilities
Other responsibilities and tasks as deemed appropriate by the Food and Beverage and Dickies Arena Leadership Team
Ability to perceive the nature of sounds at normal speaking levels with or without correction
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Employee will frequently communicate via radio and in-person with others and exchange accurate information
While performing the essential functions of this job, the employee will frequently operate a POS system, computer and other office devices such as calculators, telephones, copy machines, faxes and printers
Employee will constantly move about inside and outside various areas of the facility before/during/after events to interact with internal/external clients and supervise the work of employees during events
Employee must constantly communicate via telephone, radio, email and in-person with others and exchange accurate information
Employee may occasionally be required due to business demands and event operations to lift and/or move up to 50 pounds
As business, maintenance, operations or emergency situations require, employee may sporadically assist in lift/move 100 lbs
The duties of this position are performed primarily indoors but do require frequent movement in and out of controlled temperature units such as refrigerators and/or freezers
Employee will be occasionally exposed to outdoor weather conditions, year-round
Employee will be exposed to and working in extreme temperatures when utilizing various pieces of equipment

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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