Landry's, LLC. logo

Landry's, LLC.

Senior Service Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $72,000.00 - $82,000.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Extensive training program
Career development opportunities
Employee Discounts
Health Insurance
Dental Insurance
Vision Insurance
voluntary life insurance
short term disability
flexible spending accounts
401k
Paid sick leave
Paid vacation
Monthly bonuses

Job Description

This job opportunity is with a reputable and well-established full-service dining company that operates within the hospitality and restaurant industry. Known for its commitment to delivering exceptional guest experiences, the company prides itself on maintaining high standards in food quality, customer service, and operational excellence. This organization offers a dynamic work environment where employees are valued and career growth is strongly supported through ongoing training and development. With a competitive salary range of USD $72,000 to $82,000 per year, this position represents an excellent career advancement opportunity for professionals passionate about restaurant management and guest satisfaction.

The role ... Show More

Job Requirements

  • High school diploma or equivalent
  • At least 2 years of senior level management experience in a full-service restaurant
  • Proven ability to manage financial responsibilities including budgeting and payroll
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment and handle multiple priorities
  • Strong problem-solving and conflict resolution abilities
  • Availability to work flexible hours including weekends and holidays

Job Qualifications

  • At least 2+ years of senior level management experience in a full-service high-volume dining establishment
  • Extensive front of house knowledge
  • Advanced knowledge of financial aspects
  • Strong interpersonal and conflict resolution skills
  • Stable and progressive work history
  • Strong work ethic

Job Duties

  • Adhere to company standards and service levels to increase sales and minimize costs including food beverage supply utility and labor costs
  • Assist the General Manager in ensuring that all financial invoices reporting and personnel payroll related administrative duties are completed accurately on time and in accordance with company policies and procedures
  • Maintain professional restaurant image including restaurant cleanliness proper uniforms and appearance standards
  • Ensure positive guest service in all areas and investigate and respond to complaints taking all appropriate actions to turn dissatisfied guests into return guests
  • Manage shifts which include daily decision making scheduling planning while ensuring consistent high quality of food preparation and service
  • Provide direction to employees regarding operations and procedural issues while developing employees by providing ongoing feedback establish performance expectations and by conducting performance reviews

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.