Senior Sales Manager- Ambassador Hotel OKC
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $62,200.00 - $95,700.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Professional development opportunities
Paid holidays
Job Description
Ambassador Hotel Oklahoma City, Autograph Collection is a boutique hotel situated in the vibrant heart of Oklahoma City. The hotel is known for its perfect blend of sophistication, rich history, and contemporary luxury housed within a beautifully restored 1920s building. Boasting 54 stylish guest rooms, the hotel offers guests an elevated hospitality experience, epitomized by its rooftop bar, O Bar, which provides sweeping panoramic views of the city skyline. Additionally, guests can enjoy the French-inspired dining at Cafe Cuvée, making it a premier destination for visitors seeking quality, comfort, and elegance during their stay in Oklahoma City.
At Ambassador H... Show More
At Ambassador H... Show More
Job Requirements
- Bachelor's or equivalent in Hotel Management preferred
- Minimum of 3-5 years of hospitality sales experience required
- Experience with properties of equivalent size and quality, notably four-star/four-diamond or five-star/five-diamond properties
- Ability to move around the facility and stand for long hours during events
- Ability to operate standard office equipment and keyboards
- Ability to lift and carry parcels, packages, and other items
- Required to stand, walk, sit, talk, and hear in person and by telephone
- Must be able to stoop, kneel, bend, crouch, and lift up to 25 pounds
- Must be able to use hands for finger, handle or feel objects or controls
- Specific vision abilities required including close vision, distance vision, depth perception, color vision, and ability to adjust focus
- Must be able to communicate verbally with staff and guests
- May require work inside or outside the building and travel as necessary for events
Job Qualifications
- Advanced ability to comprehend and speak English to understand and respond to information both verbally and in writing
- Must be able to lead, motivate, and relate to others
- Must be customer service oriented and have excellent hospitality skills
- Must display a warm, friendly demeanor
- Knowledge of Dining areas and competitive market
- Ability to convert vision into specific and tangible actions to benefit the hotel and banquet space
- Must be well-groomed and meet dress code requirements
- Must possess clear, concise written and verbal communication skills
- Proficient in Microsoft Office programs and Point of Sales systems
- Working knowledge of Tripleseat and Open Table
- An innate desire to exceed guest expectations and have an uncompromising approach to service and follow through
- Candidates may be called upon to work extended workweeks, including weekends or holidays
Job Duties
- Provide the highest quality of service to the customer at all times
- Quick and timely responses to all calls, emails, and leads no later than 24 hours
- Solicit and secure business for the Hotel through a proactive, focused sales approach using all available technology to identify comp set accounts and new customers
- Develop strong, professional long-term business relationships
- Attend networking events and become a member of civic organizations and/or industry associations
- Maintain accurate information and revenues in appropriate databases at all times
- Create and maintain neatly organized files with all required and appropriate information
- Attend all BEO meetings and all other departmental meetings set forth by GM or DOSM
- Work closely with the Catering Department on operations and event execution
- Be on-site to greet all groups upon arrival
- onsite and visible to groups throughout their event
- Follow-up with clients after function by phone to ensure customer satisfaction
- Follow-up with various departments to ensure any necessary feedback is communicated
- Follow through on billing to ensure all monies are collected
- Assist other sales/catering managers with site inspections as required
- Participate in all property-specific customer functions
- Assist with reporting as necessary
- Provide sales support during shows and help drive sales initiatives
- Wear professional attire and always represent the property to the best of your ability
- Maintain a positive, cooperative work environment between staff and management by company values
- Any other duties or activities set forth by the immediate supervisor or General Manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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