Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $67,400.00 - $103,600.00
Work Schedule
Standard Hours
Benefits
competitive salary
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401k with employer match
Paid Time Off
Uniforms Provided
team member hotel discount program
Job Description
Ascent Hospitality is a distinguished hospitality management company with an extensive portfolio of hotel properties combined with a strong and growing pipeline of new developments and acquisitions. While the company is recognized for its impressive expansion and strategic growth, its fundamental focus remains on its people — both the guests who stay at their properties and the team members who deliver exceptional service. Ascent Hospitality prioritizes a culture of unity and collaboration, fostering a memorable experience for everyone involved. This people-centered approach not only emphasizes individual contributions but also encourages teamwork and a shared mission to achieve excellence in hospitality.... Show More
Job Requirements
- High school education
- Must have prior experience in Sales Manager or Supervisor role
- Must be able to effectively lead and motivate a team
- One to two years of experience in the hotel industry, business management or similar discipline required
- A valid Driver’s License and reliable transportation are required to meet with clients
Job Qualifications
- College education is preferred
- Must have prior experience in Sales Manager or Supervisor role
- Must be able to effectively lead and motivate a team
- Must have good time management skills and the ability to work with minimal supervision
- Must have good organizational skills, the ability to multitask and strong attention to detail
- Must have the ability to understand and follow verbal/written instructions and communicate both verbally and in writing
- Must have demonstrated business communication skills
- Must have the ability to maintain a positive and professional attitude when interacting with clients
- Must have excellent interpersonal skills
- Highly responsible, reliable, and ethical
- Proficiency in Microsoft Office applications
- Previous hotel sales experience preferred, but not required
- Hilton Systems knowledge preferred
Job Duties
- Conduct a successful, aggressive solicitation process involving outside sales calls, inside appointments, telephone calls, individual letter and direct mail per company guideline
- Cultivating lead sources of sales through direct sales calls, weekly visits to designated calendar targets within your territory and follow-up calls, some of which will be cold calls
- Ensure focus is on proactive selling and reactive selling with individual and group goals
- Send proposals on all leads which fit the profile of the property and actively follow through to convert from proposal to definite status
- Ensure the development of a strategic account plan for the demand generators in the market
- Provide customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations
- Develop strong partnerships with local organizations to further increase brand/product awareness
- Develop strong community and public relations by ensuring property participation in local, regional and national tradeshows and client events
- Review the STAR report, competitive shopping reports and uses other resources to maintain an awareness of the hotel's market position
- Research competitor's sales team strategies to identify ways to grow occupancy and RevPAR and increase market share
- Attend sales strategy meetings to provide input on weekly and overall sales strategy
- Suggest innovative marketing ideas and proactively develop deployment strategies to continue to grow market share
- Serve as the sales contact for the General Manager, Regional Sales leaders and current and future guests
- Serve as hotel authority on sales processes and sales contracts
- Participate in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business
- Identify public relations opportunities and coordinate activities to augment the overall marketing communication strategy
- Support the General Manager by coordinating crisis communications
- Execute and support Customer Service Standards and hotel's Brand Standards
- Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence)
- Execute exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event
- Perform other duties, as assigned, to meet business needs
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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