Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $85,000.00 - $110,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical
Dental
Vision
401k
EAP
room discount
Job Description
Dolphin Hotels is a distinguished hospitality brand dedicated to enhancing the well-being of its guests by providing them with a refreshing and rejuvenating environment. Located in Seattle, Dolphin Hotels focuses on delivering thoughtful amenities and revitalizing programming designed to ensure guests leave feeling better than when they arrived. The company recognizes the challenges and disruptions that travel can pose to personal well-being and is committed to being a supportive partner to its guests. Through anticipatory service, extensive knowledge, and a customer-centric approach, Dolphin Hotels ensures an exceptional hospitality experience tailored to meet the needs of every visitor. This commitment extends... Show More
Job Requirements
- High school diploma or GED
- 4 years of experience in sales, marketing, guest services, front office, or related field
- OR associate degree in Business Administration, Marketing, Hotel or Restaurant Management, or related field
- 2 years of relevant experience
- strong verbal and written communication skills
- ability to work independently with minimal supervision
- proficiency in Microsoft Office Suite
- knowledge of hospitality sales software
- sound mathematical and budgetary analysis skills
- comprehensive understanding of hotel operations
- ability to set and exceed sales goals
- fluency in the primary workplace language
Job Qualifications
- High school diploma or GED and 4 years of experience in sales, marketing, guest services, front office, or a related field
- OR associate degree (2-year) in Business Administration, Marketing, Hotel or Restaurant Management, or a related field, and 2 years of relevant experience
- strong verbal and written communication skills
- ability to work independently with minimal supervision
- effective at resolving client concerns and identifying sales opportunities
- proficient in Microsoft Office Suite (Word, Excel) and hospitality sales software (e.g., Delphi)
- sound mathematical and budgetary analysis skills
- comprehensive understanding of hotel operations and interdepartmental collaboration
- ability to set, pursue, and exceed individual and team sales goals
- must be fluent in the primary language(s) used in the workplace
Job Duties
- Achieve group revenue goals by responding to incoming group and catering leads that align with peak room parameters
- actively solicit new and existing accounts through outbound calls, sales calls, site inspections, and written communication
- prepare customer correspondence, internal reports, and maintain accurate sales files
- attend and participate in RevMax meetings, pre-convention meetings, training sessions, and sales-related meetings
- represent the hotel at trade shows, industry events, and community functions
- collaborate with internal departments to ensure a seamless guest experience
- continuously monitor market trends, competitor activities, and client needs to drive sales strategies
- execute all duties in alignment with brand service standards and applicable initiatives
- perform other duties as assigned to meet the evolving business needs of the hotel
- work a flexible schedule including weekends, holidays, and peak demand periods based on business needs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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