Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $36.06 - $48.08
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
bonus eligibility
Employee wellness programs
Career development opportunities
Job Description
The Westin Kansas City at Crown Center is a premier hotel located in the heart of Kansas City, Missouri. This upscale property is known for its commitment to exceptional guest service, luxurious accommodations, and a focus on wellness that helps guests rejuvenate and perform at their best during their travels. As part of Marriott International, one of the most renowned hospitality companies globally, The Westin embraces a culture of inclusivity, equity, and respect for diversity. The hotel prioritizes providing associates with growth opportunities and a supportive environment while delivering world-class experiences to its guests. With a strategic location at the... Show More
Job Requirements
- High school diploma or GED with four years experience in relevant fields
- Or two-year degree from an accredited university with two years relevant experience
- Preferred large group sales experience
- Ability to manage sales activities and budgets
- Strong interpersonal and relationship-building skills
- Proficient in conducting site inspections and sales negotiations
- Able to deliver exemplary customer service
- Willingness to participate in pre- and post-event meetings and related activities
Job Qualifications
- High school diploma or GED and four years experience in sales and marketing, guest services, front desk, or related area
- Or two-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or related field with two years sales experience
- Preferred experience in large group sales
- Strong negotiation and creative selling skills
- Knowledge of market conditions, competitors, and economic trends
- Excellent customer service and communication skills
Job Duties
- Acts as the on-property liaison for group sales within predefined peak room parameters
- Contracts and closes group business and conducts site inspections
- Verifies business turnover to Event Management is timely and of high quality
- Achieves group revenue goals by up-selling opportunities
- Develops and implements group sales and marketing plans
- Participates in pre- and post-convention meetings for feedback and customer satisfaction
- Builds and strengthens relationships with customers and community to enhance future bookings
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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