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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $93,000.00 - $131,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid parental leave
401(k) Plan
stock purchase plan
Commuter Benefits
Job Description
The Westin Seattle, located in the heart of downtown Seattle at 1900 5th Ave, is a premier full-service hotel known for its commitment to guest satisfaction and wellness-focused hospitality. Part of the Marriott International brand, The Westin Seattle embodies a global reputation for exceptional service, innovative guest experiences, and a nurturing work environment for its employees. Marriott International is dedicated to equal opportunity employment, valuing the diverse backgrounds, talents, and experiences of all associates. The Westin Seattle, as part of this renowned brand, fosters an environment of inclusion, professional growth, and wellness, inviting passionate individuals to join its dynamic team.... Show More
Job Requirements
- High school diploma or GED
- Four years experience in guest services, front desk, housekeeping or related professional area
- Or two-year degree from accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major
- Two years experience in guest services, front desk, housekeeping or related professional area
- Strong leadership skills
- Excellent communication skills
- Ability to work full time at The Westin Seattle
Job Qualifications
- High school diploma or GED with 4 years experience in guest services, front desk, housekeeping, or related area
- OR 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration or related field with 2 years experience in guest services, front desk, housekeeping, or related area
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Ability to analyze financial and operational data
- Proven customer service skills and ability to handle guest concerns effectively
- Knowledge of compliance standards and procedures
Job Duties
- Manages execution of all operations in rooms area departments including Front Office, Engineering/Maintenance, Housekeeping
- Leads specific team and assists with meeting or exceeding property goals
- Creates and nurtures a property environment emphasizing motivation, empowerment, teamwork, continuous improvement, and passion for service
- Monitors compliance with standards and procedures
- Provides excellent customer service by being available and approachable for guests
- Reviews financial statements and performance data to measure productivity and identify improvement areas
- Conducts interviews and assists in hiring decisions
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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