Marriott International, Inc logo

Senior Rooms Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $75,000.00 - $95,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Career development opportunities

Job Description

JW Marriott Dallas Arts District is a luxurious hotel located in the heart of Dallas, Texas, part of the esteemed Marriott International luxury portfolio. Marriott International is a globally recognized leader in the hospitality industry, known for its commitment to delivering exceptional guest experiences and its dedication to fostering a positive work environment for its employees. JW Marriott hotels embody an atmosphere where associates are respected, valued, and given ample opportunities for professional growth and holistic well-being. This location provides a unique experience by combining world-class amenities with a warm, inviting atmosphere, reflecting the rich cultural and artistic vibe of... Show More

Job Requirements

  • High school diploma or GED
  • 4 years experience in guest services, front desk, housekeeping, or related professional area
  • OR 2-year degree from accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • 2 years experience in guest services, front desk, housekeeping, or related professional area
  • Ability to lead and manage teams
  • Strong problem-solving and organizational skills
  • Availability to work full-time onsite at JW Marriott Dallas Arts District

Job Qualifications

  • High school diploma or GED with 4 years experience in guest services, front desk, housekeeping, or related area
  • OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major with 2 years experience in related professional area
  • Proven leadership and team management skills
  • Strong communication and interpersonal abilities
  • Knowledge of hotel operations and guest service standards

Job Duties

  • Manage the execution of all operations in rooms area departments including Front Office, Engineering/Maintenance, Housekeeping
  • Lead specific team to meet or exceed property goals
  • Create and nurture a motivated and empowered environment emphasizing teamwork and continuous improvement
  • Monitor and respond proactively to employee and guest satisfaction results
  • Set clear team expectations in collaboration with the General Manager
  • Lead by example demonstrating confidence, energy, and enthusiasm
  • Assist employees in understanding and exceeding guests’ changing needs and expectations

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

OysterLink lists restaurant, hotel, and hospitality jobs.

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