Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $81,000.00 - $103,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
bonus eligible
Professional Development
Job Description
Boston Marriott Cambridge is a premier hotel located in the vibrant city of Cambridge, Massachusetts, known for blending comfort, luxury, and exceptional customer service. As part of the prestigious Marriott International family, Boston Marriott Cambridge upholds the globally recognized standards of hospitality, ensuring an outstanding guest experience in every facet of its operation. This full-service hotel features elegantly appointed guest rooms, versatile meeting spaces, and exceptional amenities designed to cater to both business and leisure travelers. The hotel’s strategic location offers convenient access to Boston’s renowned cultural attractions, educational institutions, and business centers, making it an ideal destination for diverse... Show More
Job Requirements
- High school diploma or GED
- Four years experience in guest services, front desk, housekeeping or related professional area
- OR Two-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major
- Two years experience in guest services, front desk, housekeeping or related professional area
- Strong leadership capabilities
- Ability to manage and motivate a diverse team
- Excellent interpersonal and communication skills
- Ability to adhere to property standards and procedures
Job Qualifications
- High school diploma or GED
- Four years experience in guest services, front desk, housekeeping or related professional area
- OR Two-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major
- Two years experience in guest services, front desk, housekeeping or related professional area
- Strong leadership and team management skills
- Proficiency in monitoring compliance with operational standards
- Ability to analyze financial and performance data
- Excellent customer service and communication skills
Job Duties
- Manages the execution of all operations in the rooms area departments including Front Office, Engineering/Maintenance, Housekeeping and manages staff
- Leads specific teams while assisting with meeting or exceeding property goals
- Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and passion for providing service
- Monitors compliance with standards and procedures
- Provides excellent customer service by being available and approachable for guests
- Reviews financial statements, sales and activity reports to measure productivity and identify areas for improvement
- Conducts interviews and assists in making hiring decisions
OysterLink is built for hospitality recruitment.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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