Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $51,500.00 - $95,700.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Flexible work schedule
Professional development opportunities
Employee assistance program
Job Description
Sutherland is a global leader in digital transformation, technology, and business process outsourcing services. Established to help organizations accelerate their digital journeys, Sutherland provides innovative and scalable solutions across various industries, including retail, healthcare, banking, and telecommunications. Sutherland is recognized for fostering a dynamic work culture focused on diversity, inclusion, and continuous learning. With a strong commitment to ethical practices and employee growth, Sutherland has become a trusted partner for many large enterprises worldwide. The company is currently looking to add a skilled Senior Retail Licensing & Regulatory Specialist to support a discount retail program, particularly for a large national... Show More
Job Requirements
- bachelor's degree or equivalent experience
- 5+ years managing multi-jurisdiction license and permit renewals for large national retailers or similar organizations
- in-depth knowledge of regulatory compliance for alcoholic beverage control, health permits, and hazardous materials
- strong analytical and documentation skills
- ability to handle complex regulatory texts and convert them into actionable processes
- excellent communication and training abilities
- ability to work independently and as part of a team
Job Qualifications
- 5+ years of direct experience managing multi-jurisdiction license and permit renewals for a large national retailer, restaurant, or quick-service chain
- expert knowledge of complex license renewals including Alcoholic Beverage Control, Health Department Permits, and Hazardous Materials
- proven ability to interpret and document complex regulatory text into clear, actionable business rules
- strong grasp of the license renewal lifecycle from application to closeout and archival
- ideal candidate will be located in or near the Chesapeake, VA area but this is not mandatory
Job Duties
- Define, document, and categorize all mandatory license renewal criteria, supporting documents, lead times, and required fees
- create a definitive map of all inter-license dependencies to inform system workflow logic
- identify and document key variances in renewal processes across different states and municipalities
- act as the Tier 3 expert for all complex jurisdictional compliance questions during design, configuration, and pilot phases
- serve as the primary instructor to train the offshore process transition lead and platform configuration specialist on core licensing processes and critical non-compliance risks
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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