Senior Restaurant Operations Manager - MGM Grand Buffet - MGM Grand
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
wellness incentive programs
company discounts on hotel, food and beverage, retail, and entertainment
Discounts with company partners on travel, electronics, and online shopping
free meals in employee dining room
Free parking on and off shift
Health Insurance
Income protection benefits
professional and personal development programs
volunteer opportunities in the community
Job Description
MGM Resorts International is a premier global hospitality and entertainment company based in Las Vegas, Nevada. Renowned for its iconic properties and diverse entertainment experiences, MGM Resorts offers a dynamic and vibrant work environment that attracts passionate professionals from around the world. The company is committed to fostering an inclusive culture that values innovation, hospitality excellence, and community engagement. With a portfolio that includes luxurious hotels, world-class casinos, and award-winning restaurants, MGM Resorts stands at the forefront of the hospitality industry, delivering unforgettable guest experiences at every touchpoint.
As the Senior Restaurant Operations Manager for the Buffet at M... Show More
As the Senior Restaurant Operations Manager for the Buffet at M... Show More
Job Requirements
- Bachelor's degree or equivalent leadership experience
- 2+ years of relevant front-of-house or back-of-house experience
- previous experience managing employees under collective bargaining agreement preferred
- must be 21 years of age or older
- previous experience in high-volume restaurant or buffet environment preferred
Job Qualifications
- Bachelor's degree or equivalent leadership experience
- 2+ years of prior relevant front-of-house or back-of-house experience
- previous experience managing employees under a collective bargaining agreement preferred
- experience managing a high-volume restaurant or buffet environment preferred
- strong leadership and mentorship skills
- excellent communication and interpersonal abilities
- knowledge of health, safety, and sanitation regulations
- ability to drive operational and financial performance
- proficiency in inventory and budget management
Job Duties
- Oversees and leads daily front-of-house and back-of-house operations including budgets, productivity, scheduling, inventory control, guest service standards, and menu and marketing strategy development
- Leads FOH and BOH teams focusing on mentorship, training, and succession planning while upholding company’s diversity commitment
- Owns execution of food and beverage and company-wide initiatives and represents restaurant in divisional, property, or corporate meetings
- Promotes a collaborative culture focused on service excellence and quality between kitchen and dining room
- Executes and enforces company policies, procedures, and training programs ensuring adherence to employment laws and company standards
- Interacts with guests to gauge satisfaction and manages feedback channels addressing concerns promptly
- Maintains compliance with health, safety, and sanitation regulations
- Oversees recipe consistency, menu specifications, and delivery standards with culinary team
- Drives innovation in menu offerings aligned with brand identity and guest preferences
- Oversees execution of banquet and special event orders ensuring timely and accurate delivery
- Oversees staff performance, scheduling, and training
- manages cost controls and health standards
- maintains high team morale through coaching and development
- conducts performance reviews and recognition
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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