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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $55,300.00 - $74,600.00
Work Schedule
Day Shifts
Weekend Shifts
Split Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Annual performance bonus
paid vacation days
Paid holidays
Paid parental bonding leave
Tuition Reimbursement
Friends-and-family discounts
Job Description
Delaware North is a globally recognized hospitality and food service company with a rich history spanning over 100 years. As a family-owned business, Delaware North operates in various iconic locations, including sports venues, national parks, casinos, and hotels, providing exceptional experiences through food, beverage, and guest services. The company is dedicated to creating a welcoming and inclusive workplace where employees can thrive both professionally and personally. At American Family Field in Milwaukee, Wisconsin, Delaware North manages a wide range of concession outlets, premium dining services, suites, and exclusive clubs. The company prides itself on infusing local culture and flavors into... Show More
Job Requirements
- Minimum of 5 years of experience in restaurant management or a similar role
- Demonstrated leadership ability and experience managing teams
- Knowledge of food safety, health, and safety regulations
- Proficient computer skills with common office software and point of sale systems
- Ability to obtain necessary certifications such as Alcohol ServSafe and Food Safety Manager
- Flexible availability to work various shifts including weekends, holidays, and special events
- Excellent communication and interpersonal skills
- Ability to handle guest concerns professionally and effectively
Job Qualifications
- Minimum of 5 years of experience as a restaurant manager, assistant manager, or similar role
- Experience in a high-volume establishment with budget management, cost control, inventory oversight, and profit and loss understanding
- Strong leadership and interpersonal skills with the ability to foster teamwork and motivate staff
- Knowledge of food and beverage service standards, health regulations, and safety procedures
- Financial acumen and proficient computer skills including Word, Outlook, Excel, and point of sale systems
- Ability to obtain Alcohol ServSafe and Food Safety Manager certifications
- Capacity to work flexible schedules including days, evenings, weekends, holidays, and events
Job Duties
- Manage all restaurant operations, ensuring smooth coordination across all areas of the restaurant alongside the Restaurant Manager and Restaurant Supervisor
- Hire, train, motivate, and develop team members to maintain high performance and professionalism
- Maintain positive guest relations and high standards of service, addressing concerns and complaints in a timely and professional manner
- Assist with administrative tasks including ordering, inventory, scheduling, and operational reporting
- Continuously monitor the point of sale system, checking for errors, price variations, and accuracy
- Monitor and enforce health, safety, and sanitation standards in compliance with regulations
- Collaborate with the Food and Beverage Director to implement operational improvements and achieve financial goals
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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