Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $55,300.00 - $74,600.00
Work Schedule
Day Shifts
Weekend Shifts
Split Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Annual performance bonus
paid vacation days
Paid parental bonding leave
Tuition Reimbursement
friends and family discounts
Job Description
Delaware North is a globally recognized hospitality and food service company with over 100 years of experience delivering outstanding guest experiences. As a family-owned business, Delaware North operates a diverse range of venues including iconic sports arenas, stunning national parks, exciting casinos, hotels, and premium dining establishments. The company is known for its commitment to quality, innovation, and community partnerships, particularly emphasizing local flavors and culture in its food and beverage offerings. With a workforce dedicated to customer service excellence, Delaware North provides employees with unique career advancement opportunities across a variety of hospitality sectors worldwide.
Specifically, at American... Show More
Specifically, at American... Show More
Job Requirements
- Minimum of 5 years of experience in restaurant management or a similar leadership role
- Proven ability to manage budgets, cost control, and inventory
- Strong knowledge of P&L statements
- Ability to lead and motivate a team
- Knowledge of health, safety, and sanitation regulations
- Proficient in computer applications such as Word, Outlook, Excel, and point of sale systems
- Ability to obtain Alcohol ServSafe and Food Safety Manager certifications
- Flexibility to work varied shifts including evenings, weekends, and holidays
- Strong interpersonal and communication skills
- Ability to handle guest concerns professionally and efficiently
Job Qualifications
- Minimum of 5 years of experience as a restaurant manager, assistant manager, or similar role in a high-volume establishment
- Strong leadership and interpersonal skills, with the ability to foster teamwork and motivate team members
- Knowledge of food and beverage service standards, health regulations, and safety procedures
- Financial acumen and proficient computer skills, including Word, Outlook, Excel, and point of sale systems
- Ability to obtain Alcohol ServSafe and Food Safety Manager certifications
- Excellent communication and problem-solving skills
- Capacity to work a flexible schedule including days, evenings, weekends, split shifts, holidays, and events
Job Duties
- Manage all restaurant operations, ensuring smooth coordination across all areas of the restaurant alongside the Restaurant Manager and Restaurant Supervisor
- Hire, train, motivate, and develop team members to maintain high performance and professionalism
- Maintain positive guest relations and high standards of service, addressing concerns and complaints in a timely and professional manner
- Assist with administrative tasks including ordering, inventory, scheduling, and operational reporting
- Continuously monitor the point of sale system, checking for errors, price variations, and accuracy
- Monitor and enforce health, safety, and sanitation standards in compliance with regulations
- Collaborate with the Food and Beverage Director to optimize restaurant performance and profitability
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Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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