P.F. Chang's logo

P.F. Chang's

Senior Restaurant Manager

Detroit, MI, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $72,500.00 - $92,500.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k)
Paid Time Off
Monthly bonuses
Employee Discounts

Job Description

P.F. Chang's is a renowned Asian-themed casual dining restaurant chain known for its bold flavors, innovative dishes, and welcoming atmosphere. Established with a commitment to high-quality cuisine and exceptional customer service, P.F. Chang's has grown into a highly recognizable brand with locations across the United States and internationally. The company prides itself on delivering a memorable dining experience by blending authentic Asian ingredients with American influences. This approach has earned P.F. Chang's a loyal customer base and a reputation for excellence in both food and hospitality. The restaurant emphasizes a team-oriented culture, promoting professional growth and development within its diverse... Show More

Job Requirements

  • 3+ years of experience in restaurant management
  • Must possess a valid driver’s license to perform occasional duties such as providing shift coverage, meeting liquor license requirements (depending on the state), delivering large catering orders (which may include operating a rental truck), making supply runs, local restaurant marketing, attending offsite training and business meetings, and traveling between restaurant locations to support operations
  • Experience working in a hands-on, fast paced, high volume environment
  • Experience mentoring and training hourly team members
  • Strong communication skills with the ability to resolve conflict and provide direction to your teams

Job Qualifications

  • 3+ years of experience in restaurant management
  • Experience working in a hands-on, fast paced, high volume environment
  • Experience mentoring and training hourly team members
  • Strong communication skills with the ability to resolve conflict and provide direction to your teams
  • Experience in a casual restaurant or upscale dining (preferred)
  • Experience working in a corporate restaurant chain with established processes, systems, and accustomed to corporate structure and protocols (preferred)
  • Understanding of managing inventory, cost of goods and overall control of financials (preferred)

Job Duties

  • Supervises and facilitates training of all hospitality team members
  • Must be able to articulate clearly to team members, other members of management, and our guests
  • Develops schedules for all hospitality team members
  • Holds pre-shift meetings to provide daily focus and continuous direction for staff
  • Holds front of house staff accountable for dress code standards
  • Accountable for following and executing all state safety and sanitation guidelines
  • Supports the execution of inventory
  • Manages controllable expenses for their area of responsibility
  • Ensure all side work is appropriately assigned and completed
  • Manages check-outs for all hospitality staff
  • Ensures a clean and safe environment for all team members and guests
  • Handles guest service issues professionally and with compassion
  • Lives the message in all aspects of the position and inspires others to do the same
  • Must be able to stand and walk for periods of eight to ten hours in length each shift
  • Must be able to reach, bend, balance and transport various objects weighing up to 30 lbs repeatedly during a shift. At times it might be necessary to lift up to 50 lbs
  • S/he must be able to operate kitchen equipment including a wok, mixer, slicer, buffalo chopper as well as have the ability to use knives appropriately and maintain their integrity

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Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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