P.F. Chang's logo

P.F. Chang's

Senior Restaurant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $65,000.00 - $85,000.00
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision
401(k)
Paid Time Off
Monthly bonuses
annual bonuses
Professional Development
Referral program
exclusive discounts
Holidays
Supportive community

Job Description

P.F. Chang's is a renowned casual dining restaurant chain recognized for its innovative approach to Asian cuisine, combining bold flavors with high-quality ingredients in a welcoming, stylish environment. Founded in 1993, P.F. Chang's has grown to become a leader in the restaurant industry, operating numerous locations across the United States and internationally. The company prides itself on providing exceptional guest experiences by fostering a culture of hospitality, respect, and continuous improvement among its team members. As an employer, P.F. Chang's offers a supportive community and comprehensive benefits aimed at employee well-being and professional growth. These include medical, dental, and vision... Show More

Job Requirements

  • 3 plus years of experience in restaurant management
  • Must possess a valid driver’s license to perform occasional duties such as providing shift coverage, meeting liquor license requirements depending on the state, delivering large catering orders which may include operating a rental truck, making supply runs, local restaurant marketing, attending offsite training and business meetings, and traveling between restaurant locations to support operations
  • Experience working in a hands-on, fast paced, high volume environment
  • Experience mentoring and training hourly team members
  • Strong communication skills with the ability to resolve conflict and provide direction to teams

Job Qualifications

  • 3 plus years of experience in restaurant management
  • Experience working in a hands-on, fast paced, high volume environment
  • Experience mentoring and training hourly team members
  • Strong communication skills with the ability to resolve conflict and provide direction to teams
  • Experience in a casual restaurant or upscale dining
  • Experience working in a corporate restaurant chain with established processes, systems, and accustomed to corporate structure and protocols
  • Involvement or understanding of managing inventory, cost of goods and overall control of financials

Job Duties

  • Supervises and facilitates training of all hospitality team members
  • Must be able to articulate clearly to team members, other members of management, and guests
  • Develops schedules for all hospitality team members
  • Holds pre-shift meetings to provide daily focus and continuous direction for staff
  • Holds front of house staff accountable for dress code standards
  • Accountable for following and executing all state safety and sanitation guidelines
  • Supports the execution of inventory
  • Manages controllable expenses for their area of responsibility
  • Ensure all side work is appropriately assigned and completed
  • Manages check-outs for all hospitality staff
  • Ensures a clean and safe environment for all team members and guests
  • Handles guest service issues professionally and with compassion
  • Lives the message in all aspects of the position and inspires others to do the same
  • Must be able to stand and walk for periods of eight to ten hours in length each shift
  • Must be able to reach, bend, balance and transport various objects weighing up to 30 lbs repeatedly during a shift
  • At times it might be necessary to lift up to 50 lbs
  • Must be able to operate kitchen equipment including a wok, mixer, slicer, buffalo chopper as well as have the ability to use knives appropriately and maintain their integrity

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Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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