Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Career Development
Job Description
Highgate Hotels is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. With a dominant presence in major U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu, Highgate continues to expand rapidly across Europe, Latin America, and the Caribbean. The company manages an extensive portfolio of global properties with an aggregate asset value exceeding 20 billion dollars and generates more than 5 billion dollars in cumulative revenues annually. Highgate offers expert guidance throughout all stages of the hospitality property cycle, from planning and development to recapitalization and disposition.... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 5 years of progressive experience in culinary or related hospitality field
- Culinary degree preferred but not required
- Knowledge of food and beverage preparation techniques
- Familiarity with health department and liquor laws
- Ability to work long hours and physically demanding tasks
- Strong communication skills
- Ability to multitask and manage priorities
- Capacity to maintain confidentiality
- Willingness to attend required meetings and trainings
- Capability to work cooperatively with team and management
- Commitment to maintain personal grooming standards
- Ability to handle guest and employee concerns effectively
Job Qualifications
- At least 5 years of related progressive experience or culinary graduate with at least 3 years progressive experience in hotel or related field
- Knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations
- Ability to work long hours as needed
- Ability to exert moderate physical effort including lifting up to 50 pounds
- Maintain warm and friendly demeanor
- Effective verbal and written communication skills with employees and guests
- Effective listening, understanding, and clarifying of concerns
- Ability to multitask and prioritize to meet deadlines
- Service-oriented approach with guests and employees
- Attendance at required hotel meetings and training
- Participation in M.O.D. coverage as required
- Maintain regular attendance per Highgate scheduling standards
- High standards of personal appearance and grooming including wearing nametags
- Compliance with Highgate standards and safety regulations
- Ability to identify problems and implement solutions
- Effective problem handling including anticipation and resolution
- Ability to understand and evaluate complex information to meet objectives
- Maintain confidentiality of information
- Willingness to perform other duties as requested by management
Job Duties
- Work with other F&B managers and keep them informed of F&B issues as they arise
- Keep immediate supervisor fully informed of all problems or matters requiring his/her attention
- Coordinate and monitor all phases of loss prevention in kitchen areas
- Prepare and submit required reports in a timely manner
- Monitor quality of all food product and presentation
- Ensure preparation of required reports including wage progress, payroll, revenue, employee schedules, quarterly action plans
- Oversee all aspects of daily operation of kitchen and food production areas including hot food from main kitchen and bakery, and cold food from pantry
- Make cooks aware of daily forecasts and customer counts for preparation
- Respond to guest complaints in a timely manner
- Ensure compliance with SOPs in all outlets
- Ensure compliance with requisition procedures
- Attend all meetings as required
- Conduct staff performance reviews per Highgate standards
- Implement and monitor corporate promotions including buffet and three-meal concepts
- Enforce all local health department sanitation laws
- Work with Executive Chef and Director of F&B to create and implement menus
- Design and oversee employee cafeteria rotating menu and operations
- Assess food portion size, visual appeal, taste and temperature
- Check stations at end of shifts for food storage and sanitation
- Review and approve weekly payroll
- Check food purchases for proper ordering, quality and pricing
- Oversee daily activities including preparation, sanitation, receiving inventories, logs, and food cost reports
- Prepare daily food production sheets
- Cut meat, poultry, and seafood according to daily business needs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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