Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $24.00 - $25.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
prescription drug coverage
401k Retirement Plan
Paid Time Off
Life insurance
Paid parental leave
short-term disability
long-term disability
flexible spending accounts
Domestic Partner Coverage
Commuter Benefits
Legal Assistance
Employee assistance program
Job Description
Williams Lea is a global leader in providing efficient business process outsourcing services with a rich history spanning over 200 years. With a workforce of over 5,200 employees worldwide, the company specializes in delivering streamlined business processes tailored for complex and highly regulated industries. Its commitment to innovation has allowed it to continuously evolve, integrating advanced technology with expert services to support client operations through digitization and virtualization strategies. Williams Lea is dedicated to fostering an inclusive workplace environment that supports diversity, equity, and equal opportunity for all employees. The company maintains a drug-free workplace policy and conducts pre-employment substance... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of four years receptionist, switchboard or administrative assistant experience preferably in banking, legal or large corporate environment
- Exceptional customer service skills
- Ability and willingness to learn in-depth knowledge of the company to efficiently handle calls and greet visitors
- Ability to work in a fast-paced team environment
- Effective and professional communication with co-workers and clients
- Attention to detail with emphasis on accuracy and quality
- Intermediate computer skills including Microsoft Word and Excel
- Ability to prioritize work to balance multiple projects and deadlines
- Excellent verbal and written communication skills
- Self-motivated and ability to multi-task
Job Qualifications
- High school diploma or equivalent
- Minimum of four years receptionist, switchboard or administrative assistant experience preferably in banking, legal or large corporate environment
- Exceptional customer service skills
- Ability and willingness to learn in-depth knowledge of the company to efficiently handle calls and greet visitors
- Ability to work in a fast-paced team environment
- Effective and professional communication skills
- Attention to detail with emphasis on accuracy and quality
- Intermediate computer skills including Microsoft Word and Excel
- Ability to prioritize work to balance multiple projects and deadlines
- Excellent verbal and written communication skills
- Self-motivated and ability to multi-task
Job Duties
- Answer incoming calls received on a multi-line phone system in a cordial, professional and timely manner
- Transfer calls to appropriate individuals
- Greet clients and visitors to the office with warmth and professionalism
- Notify employees of visitor's arrival when necessary
- Provide high level services to staff, clients and guests
- Communicate with manager and client on job or deadline issues
- Handle additional projects as assigned
- Handle sensitive and/or confidential documents and information
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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