Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $28.00 - $32.00
Work Schedule
Fixed Shifts
Benefits
Medical insurance
Dental Insurance
Life insurance
Disability insurance
retirement savings plan
Health savings account
Flexible spending account
Tuition Assistance
Paid vacation time
Paid holidays
Job Description
Ricoh is a global leader in providing innovative technology solutions and services that empower businesses to enhance productivity and performance. As an integrated solutions provider, Ricoh connects people and technology to create outstanding customer experiences and drive digital transformation across various industries. The company prides itself on fostering a high-performance culture driven by passion, purpose, and a commitment to excellence. Ricoh's comprehensive portfolio includes services and technologies aimed at enabling smarter work environments by managing how information is collected, stored, shared, and utilized efficiently and securely. This forward-thinking approach supports organizations in unlocking their full potential and creating a sustainable... Show More
Job Requirements
- Requires high school diploma
- 8-plus years of experience as a receptionist in a busy switchboard environment preferred
- Experience working in a headquarters environment preferred
- Type 40 wpm
- Must be flexible to work hours between 7:00 AM and 5:00 PM normally an eight-hour shift
Job Qualifications
- Requires high school diploma
- Experience working in a headquarters environment preferred
- 8-plus years of experience as a receptionist in a busy switchboard environment preferred
- Type 40 wpm
- Must be flexible to work hours between 7:00 AM and 5:00 PM normally an eight-hour shift
- Strong verbal and written communication skills
- Demonstrated customer service/relations skills
- PC skills
- Basic clerical and secretarial skills
- Ability to handle high volume telephone calls
- Good organizational skills
- Good judgment skills
Job Duties
- Greet visitors, ask them to sign in, issue them a visitor badge, process and assign wireless network account for headquarters if applicable and contact the employee the visitor is to see
- Activate access for temporary badges for headquarters employees who forgot or lost their badge or if their badge is malfunctioning
- Answer and properly route global calls, some confidential in nature, using company-wide switchboard or provide appropriate information to the caller
- Prioritize calls and escalate customer service issues to the proper chain of command
- Take initiative to ensure the company phone and speed dial lists are current
- Responsible for training a back-up and providing guidance on policies and procedures
- Notify employees upon receipt of inbound deliveries or have the delivery made to the Mail Room as appropriate
- Provide light administrative support to headquarters staff as directed such as issuing facility access cards to employees, scheduling meeting rooms, assisting administration or any other team when needed for various tasks
- Proactively seek out additional work during downtime
- Follow up on loaned access cards to make sure all are returned and contact security if card is not returned by the end of the day
- Build professional relationships with customers and other teams
- Maintain the reception area in a neat and orderly fashion to include visitor reading materials
- Perform other duties as assigned by the site manager
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
OysterLink helps restaurants, hotels, and hospitality businesses hire.
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