Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Dental Insurance
Vision Insurance
Professional development opportunities
Employee assistance program
Job Description
This opportunity is with a well-established corporate headquarters that focuses on maintaining a professional and welcoming environment for its employees, visitors, and business partners. The company prides itself on its commitment to excellent customer service and operational efficiency, ensuring that every point of contact reflects their high standards. Operating in a busy corporate setting, the organization values a highly competent front desk team that can handle various administrative and reception duties with professionalism and grace.
The role available is a senior-level receptionist position that plays a crucial part in reinforcing the company’s professional image by providing prompt, courteous, ... Show More
The role available is a senior-level receptionist position that plays a crucial part in reinforcing the company’s professional image by providing prompt, courteous, ... Show More
Job Requirements
- High school diploma
- 8+ years of receptionist experience in busy switchboard environment preferred
- typing speed of 40 WPM
- flexibility to work hours between 7:00 AM and 5:00 PM
- ability to handle high-volume telephone calls
- proficiency in PC applications
- strong verbal and written communication skills
Job Qualifications
- High school diploma
- experience working in a Headquarters environment preferred
- 8+ years of experience as a receptionist in a busy switchboard environment preferred
- typing speed of 40 WPM
- flexibility to work hours between 7:00 AM and 5:00 PM
- strong verbal and written communication skills
- demonstrated customer service and relationship-building skills
- proficiency in PC applications
- basic clerical and secretarial skills
- ability to handle high-volume telephone calls
- strong organizational and judgment skills
Job Duties
- Greet visitors, ask them to sign in, issue Visitor Badges, and process wireless network accounts for Headquarters if applicable
- notify the employee the visitor is scheduled to meet
- activate access for temporary badges for Headquarters employees who forgot, lost, or have malfunctioning badges
- answer and properly route global calls using the company-wide switchboard
- provide appropriate information to callers in a professional, friendly, and efficient manner
- prioritize calls and escalate customer service issues through the proper chain of command
- maintain and update company phone and speed dial lists
- train and guide backup receptionists on policies and procedures
- notify employees upon receipt of inbound deliveries or route deliveries to the Mail Room as appropriate
- manage mail and package handling, ensuring timely sorting, distribution, and follow-up on deliveries
- provide light administrative support including issuing facility access cards, scheduling meeting rooms, and assisting with envelope labeling and manual compilation
- proactively seek out additional work during downtime
- follow up on loaned access cards and contact Security if cards are not returned by end of day
- build professional relationships with customers and internal teams
- maintain a neat and orderly reception area including visitor reading materials
- perform other duties as assigned by the Site Manager
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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