Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $24.00 - $25.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Life insurance
Disability insurance
Retirement Plan
Paid Time Off
holiday time off
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Paid parental leave
Personal Leave
Job Description
Rapport is a specialized division of FLIK Hospitality Group that focuses on all aspects of guest and employee services, meeting and event planning, and conference center management. Unlike recruitment agencies, Rapport does not engage in temporary contracts but instead emphasizes long-term career development. Ambassadors at Rapport benefit from a comprehensive career growth program designed to help them achieve their professional aspirations. From the moment new team members join, they experience a warm welcome followed by personalized training and development programs tailored to empower them to become the very best in their roles. Rapport fosters a global community culture where collaboration,... Show More
Job Requirements
- High school diploma or equivalent
- minimum of two years experience in a receptionist or related role
- excellent interpersonal and communication skills
- ability to manage and supervise staff
- knowledge of security and access control protocols
- proficiency in Microsoft Office and related software
- ability to handle multiple tasks simultaneously and work under pressure
- availability to work flexible hours as needed
Job Qualifications
- High school diploma or equivalent
- proven experience in a receptionist or front desk role
- strong customer service and communication skills
- leadership or supervisory experience
- proficiency with office software and visitor management systems
- ability to multitask and work in a fast-paced environment
- attention to detail and organizational skills
Job Duties
- Greet and assist all visitors, clients, and employees with professionalism and courtesy, ensuring a seamless and welcoming experience
- supervise and support reception staff, providing guidance, scheduling, and training as needed
- manage visitor registration systems, ID badges, and access control processes in compliance with company security protocols
- coordinate meeting room bookings, catering requests, and facility-related needs through internal systems
- handle incoming calls, emails, and deliveries efficiently, directing inquiries appropriately
- maintain a polished and organized reception area that reflects Flik's brand standards
- collaborate with facilities, catering, and security teams to ensure consistent service delivery
- prepare and maintain reports on visitor activity, supplies, and reception performance metrics
- assist with onboarding and orientation of new team members
- support event coordination, client visits, and VIP hospitality as required
- continuously identify opportunities for service improvement and implement best practices
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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