Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $24.00 - $25.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Life insurance
Disability insurance
Retirement Plan
Paid Time Off
holiday time off
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Paid parental leave
Personal Leave
Job Description
Rapport is a specialized division of FLIK Hospitality Group, a recognized leader in the hospitality industry and a valued member of Compass Group USA. The company focuses on all aspects of guest and employee services, meeting and event planning, and conference center management. Unlike traditional recruitment agencies, Rapport is committed to fostering long-term career development and providing direct employment opportunities rather than temporary contracts. This unique approach reflects Rapport's dedication to the professional growth and well-being of its ambassadors, ensuring that every individual has access to comprehensive benefits and career advancement opportunities.
Rapport invests significantly in its ambassadors through personal... Show More
Rapport invests significantly in its ambassadors through personal... Show More
Job Requirements
- High school diploma or equivalent
- minimum of two years of relevant experience in hospitality or reception
- excellent verbal and written communication skills
- ability to supervise and support a team
- strong organizational skills
- proficiency with computer systems and office software
- ability to work under pressure and handle multiple tasks simultaneously
- flexibility to work various shifts if required
- commitment to upholding company policies and procedures
Job Qualifications
- High school diploma or equivalent
- previous experience in a receptionist or front desk supervisory role
- strong customer service and communication skills
- proficiency in managing visitor registration and scheduling systems
- leadership and team management capabilities
- ability to maintain a professional and welcoming demeanor
- good organizational and multitasking skills
- familiarity with security and facility coordination protocols
- proficiency in Microsoft Office and other relevant software
- ability to handle confidential information with discretion
- experience in event coordination is a plus
Job Duties
- Greet and assist all visitors, clients, and employees with professionalism and courtesy, ensuring a seamless and welcoming experience
- supervise and support reception staff, providing guidance, scheduling, and training as needed
- manage visitor registration systems, ID badges, and access control processes in compliance with company security protocols
- coordinate meeting room bookings, catering requests, and facility-related needs through internal systems
- handle incoming calls, emails, and deliveries efficiently, directing inquiries appropriately
- maintain a polished and organized reception area that reflects Flik's brand standards
- collaborate with facilities, catering, and security teams to ensure consistent service delivery
- prepare and maintain reports on visitor activity, supplies, and reception performance metrics
- assist with onboarding and orientation of new team members
- support event coordination, client visits, and VIP hospitality as required
- continuously identify opportunities for service improvement and implement best practices
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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