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Starbucks Coffee Company logo

senior operations manager, Chicago Roastery

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $106,000.00 - $159,000.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Dental Insurance
Disability insurance
401(k) matching
Vision Insurance
Parental leave
Life insurance
Paid holidays
Health Insurance
Paid parental leave

Job Description

Starbucks Coffee Company is a globally recognized leader in the coffee industry, known for its commitment to quality, community, and ethical sourcing. Since its inception, Starbucks has differentiated itself by not only providing premium coffee but also by fostering a welcoming environment where customers and partners (employees) can connect and share unique coffee experiences. The Starbucks Reserve brand enhances this mission by celebrating the craft of coffee through specialty flagship locations like Starbucks Reserve Stores, Reserve Kitchens, and the immersive Roastery experiences. These destinations are crafted to provide customers with an elevated coffee journey, combining innovation, artisanal craftsmanship, and a... Show More

Job Requirements

  • 5+ years of experience managing multi-unit retail, restaurant, large scale restaurant and/or hospitality organizations
  • Experience working across functional business units to develop effective business solutions
  • Experience and proven capability in financial planning, forecasting, analysis, and profit and loss responsibility
  • Experience and proven in effective decision-making and operational problem-solving
  • Ability to increase store sales and profitability through operational improvement
  • Ability to recruit, assess, train, develop and promote partners
  • Available to work flexible hours including early mornings, evenings, weekends, and holidays
  • 21+ years of age

Job Qualifications

  • Experience managing multi-unit retail, restaurant, large scale restaurant and/or hospitality organizations
  • Experience working across functional business units to develop effective business solutions that align with company and business unit/department objectives
  • Proven capability in financial planning, forecasting, analysis, and profit and loss responsibility
  • Proven in effective decision-making and operational problem-solving to achieve business optimization
  • Ability to increase store sales and profitability through operational improvement
  • Ability to recruit, assess, train, develop and promote partners
  • Available to work flexible hours including early mornings, evenings, weekends, and holidays
  • 21+ years of age
  • College degree or experience in a closely related field may substitute for a portion of the required experience
  • Leadership experience in a high volume, full service, and structured restaurant concept
  • Experience with lifestyle based experiential brands, hospitality, big-box and/or specialty retail, restaurants and/or fine dining preferred
  • Experience with building and cultivating relationships with customers, partners, local market leaders and the community

Job Duties

  • Set goals and pace for operations managers, develop organizational capability, and model how we work together
  • Manage with integrity, honesty, and knowledge that promote the culture, values and mission of Starbucks
  • Drive the engagement, development, and performance of all managers on their team
  • Identify and communicate key responsibilities and practices to ensure the immediate team of direct reports promotes a positive attitude, confidence in leadership, and collaborative teamwork to achieve business results
  • Support the implementation of company programs, procedures, methods, and practices to promote Starbucks key messages and achieve a competitive advantage
  • Develop strategic and operational plans for the operations managers, manage execution, and deliver results
  • Direct and continuously improve store operations across the total Roastery to achieve company objectives for both operational excellence and business unit results

Job Qualifications

Experience

Expert Level (7+ years)


Job Location

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