Dave & Buster's, Inc. logo

Dave & Buster's, Inc.

Senior Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $60,889.00 - $71,636.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

competitive salary
Quarterly bonus program
Health Insurance
Dental Insurance
Vision Insurance
long term disability
short term disability
Employee assistance program
401K matching plan
Free Food
FREE gameplay
fun work environment
Career growth opportunities

Job Description

Dave & Buster's Inc. is a leading entertainment and dining establishment known for its dynamic combination of great food, drinks, and an exciting gaming experience. As a prominent player in the restaurant and entertainment industry, Dave & Buster's offers a vibrant, fast-paced environment that attracts guests looking for fun and memorable outings. The company operates multiple FUN brands, including Dave & Buster's and Main Event Entertainment, under one roof, providing employees with diverse opportunities for career growth and development. Known for its commitment to a positive work culture and employee well-being, Dave & Buster's offers comprehensive benefits and a supportive,... Show More

Job Requirements

  • 21 plus years of age
  • 5 plus years of restaurant or hospitality experience
  • Proficient in managing the cost of goods sold and labor
  • Strong business acumen
  • Ability to lead a team to create a memorable guest experience
  • Ability to work weekends, nights and holidays
  • Not afraid to work in a fast-paced, noisy environment with distracting conditions

Job Qualifications

  • 5 plus years of restaurant or hospitality experience
  • Proficient in managing cost of goods sold and labor
  • Strong business acumen
  • Ability to lead a team to create a memorable guest experience
  • Excellent communication skills
  • Experience in staff training and development

Job Duties

  • Promote positive team member relations including effective delegation of managerial duties and fostering high staff morale
  • Analyze financial reports and develop action plans to grow revenue and control costs in order to meet or exceed annual budgets
  • Ensure the execution of staff training programs
  • Ensure staffing levels and management coverage are appropriate to meet the needs of the business and maximize the customer experience
  • Deliver an unparalleled guest experience through the best combination of food, drinks, and games
  • Maintain a safe and secure environment for all guests and staff
  • Continuously improve operational execution through attention to detail and adherence to operating standards and procedures

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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