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senior operations consultation manager, Coffeehouse Excellence Product, Brand and Sustainability
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $112,900.00 - $169,500.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
basic life insurance
supplemental life insurance
short-term disability
long-term disability
Paid parental leave
family expansion reimbursement
Paid vacation
Sick Time
Paid holidays
Personal Days
401(k) retirement plan
stock purchase program
Equity program
emergency savings incentives
Financial well-being tools
Tuition coverage
student loan management resources
Educational opportunities
backup care
DACA reimbursement
Job Description
Starbucks Coffee Company is a globally renowned coffeehouse chain that set out to be a different kind of company from the beginning. The company not only celebrates coffee and its rich tradition but also fosters a sense of connection among its customers, partners, and communities. Starbucks has built its reputation on exceptional leadership development, customer experience, and a culture of service to others. It operates thousands of stores worldwide and continues to innovate in the coffee retail industry, setting high standards for quality, sustainability, and brand excellence.
The Senior Operations Consultation Manager role within the Product, Brand, and Sustainab... Show More
The Senior Operations Consultation Manager role within the Product, Brand, and Sustainab... Show More
Job Requirements
- 3 years of Starbucks district manager experience or 6 years of progressively responsible, equivalent experience including 3 years in retail operations multi-unit leadership and 3 years in implementation and/or project management within a retail or restaurant environment
- ability to communicate with clarity and purpose, both in writing and in conversation
- strong working knowledge of retail store operations, processes, and routines
- proven ability to lead through influence and build strong partnerships across all levels and functions
- ability to intake information, identifying what matters most, and synthesizing insights to guide next steps
- a practical understanding of store operations that supports empathy for the partner and customer experience
- comfort navigating ambiguity and creating thoughtful, inclusive solutions
- natural curiosity and the ability to ask questions that uncover insights and root causes
- ability to spot emerging trends, leverage leading indicators, and translate insights into meaningful action using available tools and data
- flexibility in scheduling based on business needs
- proficiency with Microsoft Office applications (Word, Excel, PowerPoint)
Job Qualifications
- 3 years of Starbucks district manager experience or 6 years of progressively responsible, equivalent experience including 3 years in retail operations multi-unit leadership and 3 years in implementation and/or project management within a retail or restaurant environment
- ability to communicate with clarity and purpose, both in writing and in conversation
- strong working knowledge of retail store operations, processes, and routines
- proven ability to lead through influence and build strong partnerships across all levels and functions
- ability to intake information, identifying what matters most, and synthesizing insights to guide next steps
- a practical understanding of store operations that supports empathy for the partner and customer experience
- comfort navigating ambiguity and creating thoughtful, inclusive solutions
- natural curiosity and the ability to ask questions that uncover insights and root causes
- ability to spot emerging trends, leverage leading indicators, and translate insights into meaningful action using available tools and data
- flexibility in scheduling based on business needs
- proficiency with Microsoft Office applications (Word, Excel, PowerPoint)
Job Duties
- create (written and design) field-facing tool and resource materials
- collect project feedback and information to identify problems to solve and optimize performance
- manage and build timelines for deliverables
- manage and create content for retail communications outlets (weekly updates, exception comms, leadership comms, etc.)
- consult with peers, managers and program managers to support and make strategic decisions that impact how information arrives in retail locations
- provide retail operations perspective and expertise on projects, programs and initiatives to optimize performance relative to sales, profitability and the customer and partner experience
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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