Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $83,900.00 - $127,050.00
Work Schedule
Standard Hours
Flexible
Job Description
Sodexo Live! is a leading provider of premium hospitality services that enhance guest experiences in various entertainment and transit venues across North America. Known for its dedication to creating memorable moments, Sodexo Live! operates in a range of exclusive settings including airport lounges, stadiums, arenas, convention centers, zoos, and museums. This company prides itself on blending exceptional food service with outstanding customer care to deliver a seamless and enjoyable environment for clients and guests alike. Their commitment to excellence is reflected in their meticulous attention to detail, innovative service standards, and the passionate teams they build to bring their venues... Show More
Job Requirements
- Bachelor's degree or equivalent experience
- Minimum five years of management experience
- Minimum five years' experience in project management, logistics, program administration, or related field
- Proven leadership and organizational skills
- Experience in luxury food and beverage operations with exceptional customer service focus
- Ability to travel between 60-80 percent depending on business needs
- Must reside locally to a hub airport
- Superior knowledge of elegant dining platforms and bar service
- Strong communication skills with team and senior management
- Strategic thinking and ability to work independently and collaboratively
Job Qualifications
- Bachelor's degree or equivalent experience
- Minimum five years of management experience
- Minimum five years' experience in project management, logistics, program administration, or related field
- Proven training track record in luxury food and beverage operations
- Exceptional customer service skills
- Superior knowledge of elegant dining platforms and high-end service techniques
- Strong communication and leadership skills
- Ability to manage multiple priorities and meet deadlines
- Experience working within complex client environments
Job Duties
- Function as the key driver in hospitality standards across lounge portfolios
- Motivate, coach, mentor and develop frontline and management staff
- Track regulatory metrics and unit training compliance
- Possess advanced technical knowledge and be tech-savvy in tracking online training completions and virtual operations manual
- Exhibit excellent communication, presentation and facilitation skills
- Build and maintain strong client relationships
- Assist with opening and training of staff for new lounge business
- Develop and innovate to promote improved performance within units
- Create and maintain collaborative relationships with segment leaders
- Monitor, maintain, and manage finance and budget within established guidelines and parameters
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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