Senior Manager, Technology Business Relationship Management
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $83,600.00 - $117,400.00
Work Schedule
Standard Hours
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement benefits
employee recognition programs
hotel discounts
Job Description
Choice Hotels International, Inc. (NYSE: CHH) is one of the world’s largest lodging franchisors, operating more than 7,500 hotels across 45 countries and territories. Specializing in a wide array of hospitality options ranging from upper upscale to economy segments, Choice Hotels caters to travelers seeking quality and comfort globally. The company’s diverse portfolio supports franchise owners in achieving their entrepreneurial ambitions, fueling Choice Hotels’ steady growth and innovation in the hospitality industry. The corporate headquarters is located in North Bethesda, Maryland, with additional key offices in Scottsdale, Arizona, and Minneapolis, Minnesota, supporting technology, eCommerce, customer service, and corporate functions. Choice... Show More
Job Requirements
- Bachelor's degree in related field preferred or equivalent experience
- At least 8 years' experience in Business Relationship Management
- Proficiency in Microsoft Outlook Excel PowerPoint and Word
- Proficient in process and story mapping and prototyping
- Demonstrates key competencies including strategic thinking skills nimble learner and strong understanding of Gen AI tools
Job Qualifications
- Bachelor's degree in related field preferred or equivalent experience
- At least 8 years' experience in Business Relationship Management
- Proficiency in Microsoft Outlook Excel PowerPoint and Word
- Proficient in process and story mapping and prototyping
- Demonstrates key competencies including strategic thinking skills nimble learner and strong understanding of Gen AI tools
Job Duties
- Partner and collaborate with business stakeholders to transform their business through the application of technology
- Partner cross-departmentally to define business needs and goals to define high level business requirements/user stories
- Develop relationships at all levels of the organization acting as a trusted partner and liaison between technical and non-technical departments
- Complete annual pulse surveys to document business challenges and opportunities evaluate and compile data to report to senior leadership trends and insights assisting in identifying strategic projects for the next 18 months
- Leverage AI tools to improve efficiencies within the team and improve clarity in project requests
- Assist and/or lead efforts tied to current state and future state assessments and RFPs being driven by the business to explore and further define their technology approach
- Perform market analysis in relation to the competitive landscape and how it leverages technology within the different hospitality segments
- Anticipate future technological needs and business requirements to help drive new technological approaches
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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