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Senior Manager, Strategic Operation and Integration - Food & Beverage
Job Overview
Employment Type
Full-time
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan
Paid Time Off
Employee Discounts
Career development opportunities
Job Description
Royal Caribbean Group is a globally renowned leader in the vacation industry, celebrated for its innovative fleet, exclusive private destinations, and exceptional service that create unforgettable vacation experiences for guests worldwide. The company owns and operates several prestigious brands including Royal Caribbean International, Celebrity Cruises, and Silversea Cruises. Known for setting the standard in luxury and adventure travel, Royal Caribbean Group is dedicated to offering exciting career development opportunities and a competitive compensation and benefits package to its employees. Joining Royal Caribbean Group means becoming part of a dynamic and passionate team committed to delivering the highest level of guest... Show More
Job Requirements
- Bachelor's degree in business administration hospitality management or a related field
- 10 plus years of progressive experience in strategic operations project management and executive support
- Proven success in leading cross-functional initiatives
- Strong communication and organizational skills
- Proficiency in Microsoft 365 and collaboration platforms
- Experience in budget management and process optimization
- Demonstrated ability to handle confidential matters
- Authorization to work in the U.S. without sponsorship
Job Qualifications
- Bachelor's degree in business administration hospitality management or a related field
- Master's degree preferred
- 10 plus years of progressive experience in strategic operations project management and executive support within global hospitality cruise or luxury environments
- Proven success in leading cross-functional initiatives driving strategic plans and managing complex operational workflows
- Strong business acumen with the ability to translate strategy into execution across diverse teams and regions
- Exceptional communication stakeholder management and organizational skills
- Demonstrated ability to handle confidential matters with discretion professionalism and sound judgment
- Proficiency in Microsoft 365 PowerPoint Excel and collaboration platforms eg Teams Notion Asana or equivalent
- Experience in budget management process optimization and executive-level reporting
- Expertise in data analytics and AI management to support strategic decision-making and innovation
Job Duties
- Lead the development implementation and tracking of the Strategic Food and Beverage Plan in partnership with the Global Head of F and B
- Align strategic priorities across Culinary Beverage Training and Guest Experience teams to ensure cohesive brand execution
- Design and manage performance frameworks dashboards and KPIs to measure impact and progress
- Prepare strategic presentations executive briefs and annual business reviews for senior leadership
- Conduct market research and competitive analysis to inform strategic decision-making and innovation
- Serve as a strategic liaison and operational extension of the Global Head of F and B managing calendar travel and executive engagements
- Oversee day-to-day operations of the F and B office ensuring streamlined communication process discipline and operational efficiency
- Manage cross-functional projects timelines and deliverables to ensure alignment with corporate goals
- Lead budget oversight expense tracking and administrative workflows in collaboration with Finance and HR
- Facilitate leadership meetings workshops and offsites to drive alignment and execution
- Identify and implement process improvements to enhance team productivity and consistency
- Serve as a cultural connector reinforcing collaboration accountability and excellence across shipboard and corporate F and B teams
- Champion the One Silversea mindset by fostering communication and knowledge-sharing among global stakeholders
- Build strong relationships with senior leaders and stakeholders to drive clarity and momentum
- Support talent development initiatives by identifying high-potential team members and growth opportunities
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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