Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $106,000.00 - $147,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Career development opportunities
performance bonuses
Job Description
Gaylord Pacific Resort & Convention Center, located in Chula Vista, California, is a premier hospitality and convention destination known for its exceptional service, luxurious accommodations, and extensive meeting and event spaces. As part of the Gaylord Hotels portfolio under Marriott International, the resort blends world-class amenities with a commitment to delivering memorable guest experiences. The establishment upholds Marriott's values of inclusivity, diversity, and equal opportunity employment, demonstrating a strong dedication to fostering a welcoming and supportive workplace environment. Gaylord Hotels pride themselves on their team members, known as STARs, who embody creativity, entrepreneurial spirit, and a passion for providing heartfelt... Show More
Job Requirements
- 2-year degree in relevant field or 4-year bachelor's degree
- minimum 1-3 years of relevant experience in revenue management, sales or marketing
- proficiency with reservations and demand forecasting systems
- strong analytical and problem-solving skills
- excellent communication skills
- ability to work full time in a management capacity
- knowledge of hospitality industry standards
- capability to manage multiple priorities and meet deadlines
Job Qualifications
- 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major
- 3 years experience in the revenue management, sales and marketing, or related professional area
- or 4-year bachelor's degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major
- 1 year experience in the revenue management, sales and marketing, or related professional area
- strong analytical skills
- proficiency with reservation systems and demand forecasting tools
- excellent communication and interpersonal skills
- experience managing stakeholder relationships
- ability to interpret and apply complex data for strategic decisions
- knowledge of hotel and hospitality industry practices
- experience with revenue management software
- leadership and team collaboration skills
Job Duties
- Manages room authorizations, rates and restrictions
- manages function space authorizations, restrictions and rental
- manages rooms inventory to maximize cluster rooms revenue
- maintains the transient rooms inventory for the hotel and responsible for maximizing transient revenue
- releases group rooms back into general inventory and ensures clean booking windows for customers
- ensures that the hotel sales strategies are effectively implemented in the reservation system and the inventory system
- prepares sales strategy critique
- monitors transient and group inventory daily to ensure straight-line availability and maximization of revenue potential for all brands
- ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate
- supports cluster selling initiatives by working with all reservation centers
- uses reservations system and demand forecasting systems to determine, implement and control selling strategies
- ensures property diagnostic processes are used to maximize revenue and profits
- initiates, implements and evaluates revenue tests
- provides recommendations to improve effectiveness of revenue management processes
- ensures compliance and participation in company promotions and eCommerce channels
- ensures all hotels follow brand strategies that will maintain and/or increase the hotel revenue per available room and revenue per available square foot
- understands the working relationship between sales, reservations and property management systems
- participates in quarterly regional reviews
- promotes and protects brand equity
- achieves and exceeds goals including performance goals, budget goals, team goals
- attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions
- establishes long-range objectives and specifying the strategies and actions to achieve them
- takes a predetermined strategy and drives the execution of that strategy
- demonstrates knowledge of job-relevant issues, products, systems, and processes
- understands and meets the needs of key stakeholders
- explores opportunities that drive profit, create value for clients, and encourage innovation
- challenges existing processes/systems/products to make improvements
- compiles information, analyzes and monitors actual sales against projected sales
- creates long range forecast for rooms and catering by segment and updates forecast every period
- creates weekly forecast for property operations and staffing purposes
- conducts sales strategy analysis and refines as appropriate to increase market share for all properties
- maintains accurate reservation system information
- analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals
- generates updates on transient segment each period
- assists with account diagnostics process and validates conclusions
- provides revenue analysis functional expertise to general managers, property leadership teams and market sales leaders
- prepares forecasts of revenue, profit, demand and occupancy for rooms and function space
- prepares revenue and profit opportunity analysis
- manages all revenue, profit and demand data associated with rooms and function space
- develops and/or uses analytical tools and systems to maximize revenues and profit
- identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts
- analyzes information and evaluates results to choose the best solution and solve problems
- using computers and computer systems including hardware and software to program, write software, set up functions, enter data, or process information
- generates and provides accurate and timely results in the form of reports, presentations
- develops and manages internal key stakeholder relationships in a proactive manner
- acts as a liaison between property and regional/corporate systems support
Restaurant, hotel, and hospitality jobs on OysterLink.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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