Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $101,000.00 - $140,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
bonus eligibility
Career development opportunities
Job Description
The Ritz-Carlton Residences Palm Beach Gardens is a distinguished luxury condominium facility located in West Palm Beach, Florida. As part of the globally recognized Ritz-Carlton brand, which is operated under Marriott International, this property embodies the pinnacle of luxury, comfort, and exceptional guest and resident services. The Ritz-Carlton brand is synonymous with impeccable standards, known around the world for delivering extraordinary service and experiences that create lasting memories. At this prestigious location, residents and owners enjoy meticulously maintained facilities combined with attentive customer care led by dedicated professionals who uphold the brand's Gold Standards. The commitment to quality and excellence... Show More
Job Requirements
- Certified degree in business administration, hotel and restaurant management, or related field
- Relevant experience in guest services, front desk, housekeeping, sales and marketing, management operations
- Proven leadership skills with ability to manage teams and projects effectively
- Strong financial management capabilities including budgeting and reporting
- Excellent interpersonal and communication skills
- Ability to analyze data and develop strategic action plans
- Commitment to maintaining high standards of safety, privacy, and loss prevention
- Availability to work full-time at the West Palm Beach, Florida location
- Eligible to work in the United States
Job Qualifications
- Two-year degree from an accredited university in business administration, hotel and restaurant management, or related major
- Four years of experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related area
- Or four-year bachelor’s degree in business administration, hotel and restaurant management, or related major
- Two years of relevant experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related area
- Proven leadership and operational management experience in luxury residential or hospitality settings
- Strong financial acumen including budgeting and cost control
- Excellent communication and interpersonal skills
- Ability to develop and implement strategic operational plans
- Experience in motivating teams and delivering superior customer service
- Knowledge of property management and facility maintenance best practices
Job Duties
- Develops an operational strategy aligned with the brand’s business strategy and leads its execution
- Reviews owner engagement survey results and creates action plans for improvement
- Evaluates residential operations team performance and implements strategies for improvement
- Conducts property walk-throughs with engineering and housekeeping teams to ensure maintenance and preventative processes
- Reviews financial reports and budgets, prepares annual budgets, and manages departmental financial performance
- Manages luxury condominium facilities focusing on protection and enhancement of property value
- Leads and motivates operations teams, ensures fair treatment of employees, celebrates success, and fosters excellent service culture
- Prepares and leads board meetings, builds strong relationships with owners and stakeholders
- Coaches team on managing occupancy, wages, expenses and leads cost containment efforts
- Creates an atmosphere in all common areas that meets or exceeds owner expectations and champions brand’s service vision
- Maintains open, collaborative communication throughout the operations team and interfaces with owners regularly for feedback
OysterLink lists restaurant, hotel, and hospitality jobs.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: