Senior Manager, Professional Services Consultancy (Airline Operational Systems & Professional Services Upsell)
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Travel opportunities
Professional Development
Equal opportunity employer
Job Description
CAE is a global leader in training and simulation technologies, specializing in providing cutting-edge solutions for civil aviation, defense and security, and healthcare industries worldwide. Known for its innovative approach and commitment to excellence, CAE delivers comprehensive training solutions that enhance safety, improve operational efficiency, and ensure mission readiness for its diverse range of clients. With a strong presence in multiple regions, CAE continuously invests in advanced technology and highly skilled professionals to maintain its position as a trusted partner in the sectors it serves.
This role as a Senior Manager, Services Consultancy at CAE offers a unique opport... Show More
This role as a Senior Manager, Services Consultancy at CAE offers a unique opport... Show More
Job Requirements
- Bachelor’s degree in aviation business engineering or related field
- minimum 8 years of experience in airline operations OCC professional services consultancy or airline technology sales
- proven track record with OCC software and airline operational systems
- demonstrated success in upselling professional services
- strong understanding of airline operational processes such as irregular operations flight scheduling and crew management
- excellent consultative selling and client presentation skills
- ability to uncover client needs and close service opportunities
- strong communication and stakeholder management skills
- willingness to travel internationally 30-50%
- ability to work collaboratively across teams
Job Qualifications
- Bachelor’s degree in aviation business engineering or related field advanced degree preferred
- 8+ years’ experience in airline operations OCC professional services consultancy or airline technology sales
- proven experience with OCC software airline operational systems and operational improvement consultancy
- demonstrated success in upselling professional services with a strong commercial mindset
- strong understanding of airline operational processes including irregular operations flight scheduling and crew management
- excellent consultative selling proposal development and client presentation skills
- ability to uncover client needs articulate value propositions and close professional services opportunities
- strong communication stakeholder management and relationship-building skills
- willingness to travel internationally approximately 30-50%
Job Duties
- Serve as a trusted advisor to airline clients providing consultancy on OCC operations operational system optimization and technology adoption
- lead the delivery of consultancy engagements system assessments and operational improvement initiatives
- identify and actively upsell professional services including training configuration optimization workshops system integrations health checks and process re-engineering
- collaborate with sales teams during pre-sales cycles providing subject matter expertise participating in discovery sessions and shaping professional services proposals
- support solution sales efforts by articulating business value building business cases and presenting to operational technical and executive stakeholders
- work closely with existing clients to uncover additional service needs and expansion opportunities
- maintain deep knowledge of OCC environments including disruption management flight tracking crew management and airline operational processes
- provide feedback to product management and services teams to ensure offerings align with evolving client needs
- build and maintain strong long-term relationships with key airline stakeholders across operations IT and executive levels
- stay abreast of industry developments operational challenges and regulatory requirements impacting airline operations
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in: