Marriott International, Inc logo

Senior Manager - Operations Rooms

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $74,000.00 - $93,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
bonus eligibility

Job Description

Marriott International is a leading global hospitality company with a rich portfolio that includes the celebrated JW Marriott luxury brand. Located in Princeton, New Jersey, the Princeton Marriott at Forrestal is part of this expansive network of hotels that prioritizes excellence in guest services and operational management. Marriott International is renowned for its commitment to innovation, guest satisfaction, and creating a welcoming environment for both guests and employees. This establishment exemplifies these values, offering guests a high standard of service and comfort in a distinguished setting. The company espouses diversity, equal opportunity employment, and a culture that nurtures growth and... Show More

Job Requirements

  • High school diploma or GED
  • 4 years experience in guest services, front desk, housekeeping, or related area
  • OR 2-year degree from accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • 2 years experience in guest services, front desk, housekeeping, or related area
  • Ability to manage multiple departments
  • Strong leadership and communication skills
  • Proactive approach to guest and employee satisfaction
  • Ability to conduct staff interviews and hiring decisions
  • Knowledge of financial performance analysis
  • Compliance with standards and procedures
  • Commitment to diversity and non-discrimination policies

Job Qualifications

  • High school diploma or GED with 4 years experience in guest services, front desk, housekeeping, or related area
  • OR 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major with 2 years experience in guest services, front desk, housekeeping, or related area
  • Strong leadership and team management skills
  • Excellent communication and interpersonal skills
  • Proficiency in managing multiple departments and operations
  • Ability to interpret financial data and implement cost-control measures
  • Experience in guest satisfaction and quality assurance programs

Job Duties

  • Manages execution of all operations in rooms area departments including Front Office, Engineering/Maintenance, Housekeeping
  • Leads specific team while assisting with meeting or exceeding property goals
  • Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and service passion
  • Monitors compliance with standards and procedures
  • Provides excellent customer service by being readily available and approachable for all guests
  • Reviews financial statements and performance data to measure productivity and identify areas for improvement
  • Conducts human resources activities including interviewing, hiring decisions, and staff orientation

A simple hiring platform for hospitality businesses.

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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